Provisioning Engineer (Data Center)

Key Responsibilities

• Delivery Coordination:

  • Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
  • Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
  • Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

• Vendor and Supplier Management:

  • Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
  • Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
  • Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

• Data Center Access Coordination:

  • Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
  • Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
  • Ensure compliance with all data center protocols regarding access, safety, and security.

• Delivery and Equipment Verification:

  • Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
  • Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
  • Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

• Logistics Documentation:

  • Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
  • Report on logistics performance and provide feedback to relevant teams for continuous improvement.

• Stakeholder Communication:

  • Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
  • Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

• Other Duties:

  • Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications:

• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

• Experience:  1 year of experience in logistics coordination, vendor management, or similar roles.

• Skills & Abilities:

  • Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
  • Attention to detail and accuracy in handling equipment deliveries and documentation.
  • Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.