PSP Partnership Manager

About SetoPay SL

SetoPay SL is a growing payment processing company working with merchants, acquiring banks, PSPs, and payment partners across multiple jurisdictions. We provide payment gateway solutions and operational support to international businesses, with a strong focus on building reliable and scalable payment infrastructure.

About the Role

We are looking for an experienced PSP Partnership Manager to join our team in Cyprus and take ownership of developing and managing relationships with banks, acquirers, PSPs, and other relevant payment partners.

This is a relationship-driven and commercially focused role. We are looking for someone who is already active in the payments industry in Cyprus, can proactively identify and create new partnership opportunities for SetoPay.

The ideal candidate will not only establish new banking and acquiring relationships, but will also take ownership of getting those relationships successfully onboarded, maintaining them over time, negotiating commercial and operational matters, and ensuring that our partners remain satisfied and active.

Key Responsibilities

• Banking & Acquiring Partnerships
• Identify and establish new relationships with relevant banks, acquirers, PSPs, and payment providers.
• Proactively develop new banking and acquiring opportunities for SetoPay.
• Use an existing industry network to identify relevant decision-makers and open new partnership opportunities.
• Build and maintain strong, long-term relationships with banking and acquiring partners.
• Negotiate commercial, operational, and partnership terms where required.
• Act as the main relationship owner for assigned banks and acquiring partners.
• Partnership Development
• Generate and develop new banking and acquiring connections that can support SetoPay's growth.
• Turn initial introductions into active and commercially valuable partnerships.
• Ensure new partners are successfully onboarded and integrated into the business.
• Identify opportunities to strengthen and expand existing partnerships.
• Monitor partner satisfaction and proactively address relationship issues.

Partner Onboarding & Coordination

• Coordinate the onboarding process for new banks, acquirers, and payment partners.
• Work closely with internal teams to ensure partner requirements are completed accurately and on time.
• Coordinate with Technology, Finance, Compliance, and Onboarding teams on partner requirements and implementation.
• Act as the internal point of contact for partner-related requests and follow-ups.
• Ensure that partner requirements, documentation, technical needs, and operational processes are properly coordinated internally.
• Relationship Management
• Maintain regular communication with banking and acquiring partners.
• Manage ongoing partner requirements, negotiations, and operational matters.
• Resolve issues and coordinate internally where partner support is required.
• Maintain accurate records of partner relationships, contacts, requirements, and ongoing opportunities.

Requirements

• 3+ years of direct experience in the payments, PSP, acquiring, banking, or fintech industry.
• Based in Cyprus, with relevant experience in the local payments and financial services market.
• Established network of contacts within banks, acquirers, PSPs, and payment providers.
• Demonstrable ability to establish and develop new banking and acquiring relationships.
• Strong commercial, negotiation, and relationship-management skills.
• Strong understanding of the payments and acquiring ecosystem.
• Ability to take opportunities from initial contact through to successful onboarding and ongoing partnership management.
• Excellent communication skills in English, with strong organizational and coordination abilities.

** What We Offer**

• Full-time on-site position in Cyprus.
• Salary based on experience.
• Direct involvement in SetoPay's banking and acquiring strategy.
• Opportunity to build and manage relationships across the international payments ecosystem.
• High level of responsibility and autonomy.
• Exposure to international payment processing, acquiring, PSPs, and financial services.
• Professional development and long-term career opportunities.
• Dynamic international working environment.