PSR

JOB TITLE: PSR

GENERAL SUMMARY OF DUTIES:

The Patient Services Representative performs general business office functions that may include some or all of the following:

• Charge capture and over-the-counter payment posting;
• Insurance verification and eligibility;
• Insurance pre-authorization/pre-certifications;
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trail.

REQUIREMENTS:

• High school diploma or GED required.
• College degree a plus.
• Two years minimum front office experience in a medical environment.

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.