Psychiatric Program Coordinator

This job was posted by https://www.vermontjoblink.com : For more

information, please see: https://www.vermontjoblink.com/jobs/1424879

**Duties & Responsibilities**

• **Program & Provider Support:** Coordinate day-to-day Psychiatric

Services operations, including caseload and program-capacity

monitoring, meetings, audits, reports, and other program activities.

Assist with development and implementation of workflows, policies,

and procedures; coordinate provider onboarding, transitions, and

departures; identify operational barriers and collaborate with

leadership to improve program efficiency.

• **Referrals & Care Coordination:** Coordinate psychiatric referrals.

Serve as a liaison with primary care practices, pharmacies,

hospitals, laboratories, and community partners. Obtain and

facilitate authorized exchange of records, laboratory results,

releases, medication information, and other documentation necessary

for continuity and transitions of care.

• **Medication & Prescription Coordination:** Monitor the medication

refill line; communicate with clients, pharmacies, providers,

nursing staff, and insurers; and route requests appropriately.

Complete and track medication prior authorizations, submit

supporting documentation, follow up on delayed or denied requests,

verify pharmacy and insurance information, and assist with

medication-access barriers. Document medication-related activities

and escalate adverse effects, discrepancies, safety concerns, early

refill requests, and other matters requiring clinical judgment to

licensed clinical staff.

• **Clinical & Medical Support:** Obtain and document vital signs and

complete assigned screenings, questionnaires, and other clinical

support activities. Prepare charts, coordinate laboratory orders and

results as directed, track outstanding laboratory work, and assist

with treatment plans, client signatures, clinical forms, and other

medical documentation.

• **Documentation, Quality & Compliance:** Maintain accurate and

timely documentation in the electronic medical record and other

agency systems. Support program audits, quality improvement

activities, tracking systems, and compliance with established

workflows.

• **Leadership & Staff Support:** Provide day-to-day workflow

coordination and administrative guidance to designated psychiatric

support staff. Assist with staff orientation and training, promote

consistent program procedures, serve as a resource for established

workflows, and communicate operational or performance concerns to

appropriate leadership. Provide cross-coverage and operational

support as needed to maintain continuity of Psychiatric Services.