PT Security Officer Pool

Do you love working in an academic environment? Do you like serving and protecting people and property? If so, we have the job for you! Shaw University is looking for PT Security Officers to fill in for open scheduling. Reporting to the Platoon Leader (Police Sergeant), Security Officers maintain security and safety of people and property in assigned  area on the  University's  campus  by patrolling  areas  on foot,  providing  campus  escorts  and emergency transportation, directing traffic, securing buildings and gates, enforcing university rules and regulations.  Security Officers may be required to resolve minor conflicts and prevent crimes, prepare reports, and serve as effective professional role models to the University's students. Security Officers are distinguished from campus Police Officers in that incumbents do not carry firearms, write citations or arrest violators, and N.C. law enforcement certification is not required.   Security Officers are expected to report highly unusual or suspicious criminal activity to sworn police officers for follow-up.

Schedules will be flexible for all 3 shifts: 7 AM - 3 PM, 3 PM - 11 PM, 11 PM - 7 AM with no specific shift or hours guaranteed; you will be scheduled according to needs, which may be with little notice to report.

Essential Job Functions:

• Effectively maintains order and provides protection for persons and property on campus, following established departmental procedures.
• Provides an alert presence and a vigilant patrol of the campus buildings and grounds by the designated mode (foot or vehicle) to prevent and detect suspicious activity and potentially unsafe situations or conditions; gives special attention to areas of high crime incidents and high safety risks.
• Recognizes dangerous situations and take proper corrective action; reports all suspicious activity, equipment malfunction, and other irregularities to the Platoon Leader.
• Diligently provides campus escorts for personal safety and security, medical transports, motorist assists, money escorts.
• Rapidly responds to alarms for intrusion, fire and other related security needs.
• Provides emergency and non-emergency assistance to emergency medical personnel and local law enforcement agencies on campus.
• Provides security for special events, social and sports events.
• Effectively directs and controls traffic and the parking of vehicles.
• Provides directions and general information to guest and visitors.
• Secures and unlocks gates, buildings and other areas, as scheduled or as specifically authorized.
• Conscientiously completes all shift-related duties in a timely and thorough manner.
• Applies common sense discretion to achieve the appropriate outcome.
• Responds to complaints of disturbance, accidents, stolen property or criminal activity.
• Effectively settles disputes, resolves conflicts and/or negotiates with others while performing policing duties.
• Takes statements from witnesses, suspects and/or other involved parties to obtain comprehensive information from all relevant sources.
• Identifies evidence and protects crime scenes.
• Prepare motor vehicle accident exchange forms.
• Suitably reasons and forms conclusions about events/issues to identify appropriate solutions, conclusions, and approaches to issues or problems.
• Appropriately applies knowledge of University policies and departmental procedures to arrive a valid course of action.
• Initiates appropriate action in the handling and protection of offenders.
• Actively seeks to establish and maintain effective relations with students, faculty, staff, the general public, and other law enforcement officials.
• Effectively builds a sense of ownership/partnership with the campus community in their mutual safety and security
• Represents the University in a professional manner to the internal campus community and the outside public.
• Effectively  interacts  with  and establishes  rapport  with  persons  with  varied  cultural  backgrounds  and with disabilities.
• Suitably balances any justified assertion of corrective authority without inappropriately offending others.
• Creates timely, accurate, and complete incident reports.
• Effectively composes comprehensive written records of incidents/complaints describing detailed information and action taken.
• Maintains physical condition qualifications that enable rapid and effective response to emergency situations.
• Is proficient in the handling and use of issued weapons and equipment: ASP baton, pepper spray, and handcuffs.
• Is capable of using physical force when appropriate, to assist sworn law enforcement personnel, and as based on state and federal laws.
• All other related duties as assigned.

Education and/or Experience

• High school diploma or GED
• Prior work experience (2+ years) involving customer service with the general public, preferably as a security officer on a college campus
• Work effectively with a diverse population and in the proactive identification of problems and the development and implementation of appropriate solutions.
• Quickly and calmly analyze emergency situations and objectively determine the proper course of action.
• Cope with situations firmly, courteously, tactfully and with respect for the rights of others.
• Demonstrate sound judgment in recognizing the scope and application of authority.

Other Competencies

Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization.  Vision, commitment, and experience in achieving goals and pursuing excellence is critical.  Strong oral and written presentation skills. Ability to work well independently and as a member of a team.  Excellence in organization, decision-making, problem-solving, and creating a collaborative environment. Ability to manage multiple projects simultaneously. Must be able to read, write and speak fluently in English.