PTA/Front Desk

Job Summary

We are seeking a dynamic and friendly PTA/Front Desk professional to join our healthcare team! This vital role combines administrative excellence with patient-centered care, ensuring smooth operations at the front desk while providing exceptional support to our clinical team. The ideal candidate will be energetic, detail-oriented, and passionate about creating a welcoming environment for patients and visitors alike. Your enthusiasm and organizational skills will help us deliver top-quality service and efficient office management every day.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression of our practice
• Manage multi-line phone systems, scheduling appointments, and answering patient inquiries promptly
• Verify patient information using electronic medical records systems such as Epic and Dentrix, ensuring accuracy and confidentiality
• Assist with check-in and check-out procedures, including collecting insurance information and updating medical records
• Support clinical staff by preparing patient charts, updating records, and handling administrative tasks efficiently
• Maintain a clean, organized front desk area to promote a professional environment
• Handle correspondence, faxing, scanning, and filing documents securely in compliance with privacy regulations

Qualifications

• Previous experience working in a dental or medical office environment is highly preferred
• Strong knowledge of dental terminology and familiarity with electronic medical records systems like Epic or Dentrix
• Proven office experience with excellent organizational skills and attention to detail
• Experience as a dental receptionist or in administrative roles within healthcare settings is desirable
• Ability to operate multi-line phone systems confidently and manage busy front desk activity
• Excellent communication skills with a friendly, professional demeanor
• Basic understanding of medical terminology and office procedures is advantageous

Join us to be part of a vibrant team dedicated to delivering outstanding patient care while fostering a supportive work environment. Your enthusiasm will help us create memorable experiences for every patient who walks through our doors!

Pay: $17.60-$26.81 per hour

Expected hours: 15.0 per week

Benefits:

• Company events
• On-site parking

Work Location: In person