Public Area Attendant

About Us

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.

We are Uncompromising by Nature

We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.

Our Full-time Eligible benefits include:

Participation in 401(k) with company match of up to 4%*

Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity

Paid PTO

Paid Holidays

Paid Maternity/Paternity Leave

Employee Assistance Program*

Complimentary Employee Meal*

Complimentary Bus Passes*

50% off Dining in Nido*

Recognition Programs, Incentives and Celebrations*

• Benefits available to Part time Associates

Job Summary/Responsibilities

The Public Area Attendant is responsible for maintaining the cleanliness, order, and appearance of all public spaces in the hotel, including lobbies, hallways, restrooms, elevators, and other guest-facing areas. This role plays a key part in ensuring a positive and welcoming experience for guests by upholding high cleanliness standards throughout the property.

• Clean and disinfect all assigned public areas (lobby, corridors, elevators, restrooms, etc.)

• Empty trash receptacles and restock supplies (toilet paper, soap, paper towels)

• Vacuum carpets and clean hard floor surfaces.

• Clean glass surfaces, doors, mirrors, and walls.

• Dust furniture and decorative items in public spaces.

• Respond promptly to guest or staff requests related to cleanliness.

• Report maintenance issues or safety hazards to the appropriate department.

• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.

• Be able to perform and complete all tasks and duties on the shift in a timely and efficient manner.

• Always maintain proper etiquette in an attentive, friendly, courteous, and service-oriented manner with guests and employees of all levels.

• All other duties as assigned, requested or deemed necessary by leadership.

Supervisory Duties

None

Core Competencies

Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:

• Integrity and respect
• Job Excellence
• Communication
• Cooperation
• Dependability
• Initiative
• Job Knowledge
• Judgement
• Planning & Organization
• Problem Solving
• Quality
• Quantity
• Use of Technology
• Teamwork and relationships

Education/Formal Training

No formal education or training.

Experience

• Previous cleaning or janitorial experience preferred
• Experience in a hotel or hospitality environment is a plus

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
• Attention to detail.
• Time management and task prioritization.
• Professionalism and guest service orientation.
• Ability to work independently.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire workday.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
• No driving required.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Inside 95% of shift.