Public Health Office Assistant

Job Title: Public Health Office Assistant Location: Benton County, TN Onsite
Pay Rate: $ 350 TO $ 400 per week
Contract: Contract
Schedule: Monday Friday, 8:00 AM 4:30 PM CST
Experience: 2 years of customer service and/or clerical/office experience

About the Role

The Tennessee Department of Health is seeking a Public Health Office Assistant to support administrative and clerical operations in a county health department medical office setting. This role focuses on patient registration, appointment scheduling, vital records, insurance verification, document management, and cash handling.

Responsibilities

• Register patients accurately, verify insurance and immunization information, update contact details, and maintain accurate records across multiple systems.
• Schedule patient appointments according to CHS Booking Guidelines and support efficient clinic workflow.
• Provide Vital Records services, including reviewing birth and death certificate requests, issuing certificates, documentation, and receipts.
• Scan and index required documents into the electronic system within established timelines.
• Maintain cash box security, follow segregation-of-duties procedures, and report issues to leadership.

Requirements

• High school education or equivalent.
• Two years of full-time customer service delivery and/or clerical/office experience.
• Strong ability to manage patient information accurately across multiple systems.
• Ability to follow health department guidelines, manuals, policies, and SOPs.
• Strong attention to detail, organization, customer service, and administrative skills.

Position Highlights

• Full-time contract position
• Onsite county health department setting
• Monday Friday schedule
• Patient registration and clinic administration
• Vital Records services
• Insurance verification and appointment scheduling
• Electronic document scanning and indexing