Public Relation Officer (PRO)

Public Relations Officer (PRO) – UAE Government Relations & Legal Compliance

**Job Title:** Public Relations Officer (PRO)

**Department:** Administration / Government Relations / HR

**Location:** United Arab Emirates

**Employment Type:** Full-Time

**Reports To:** HR Manager / Administration Manager / General Manager

Job Summary

We are seeking an experienced and highly organized **Public Relations Officer (PRO)** to manage all government-related transactions, company documentation, visa and immigration matters, labour-related procedures, licensing requirements, and official communications with UAE government authorities.

The ideal candidate must have **strong practical knowledge of UAE laws, government procedures, labour regulations, immigration requirements, licensing procedures and compliance matters**, together with excellent communication and organizational skills.

A **valid UAE driving licence and own vehicle are mandatory**, as the position requires regular travel to government departments, ministries, free zones, immigration offices, police/RTA-related authorities, municipalities and other official entities.

Key Responsibilities

1. Government Relations & PRO Services

* Handle day-to-day government relations and official company transactions.

* Represent the company before relevant UAE government authorities where legally permitted and properly authorized.

* Process applications, renewals, amendments, cancellations and other government transactions.

* Maintain professional relationships with government departments and officials.

* Monitor government procedures, requirements, deadlines and regulatory changes.

* Ensure all government submissions are accurate, complete and submitted on time.

* Coordinate with management, HR, finance and other departments regarding government requirements.

2. Immigration & Visa Matters

* Manage employee and dependent visa processes, including applications, renewals, amendments and cancellations.

* Coordinate entry permits, residence permits, Emirates ID and related government procedures.

* Follow up on immigration applications and resolve documentation issues.

* Maintain accurate records of visa validity, expiry dates and employee documentation.

* Coordinate medical fitness, Emirates ID and other related procedures as applicable.

* Ensure immigration-related processes are completed in accordance with applicable UAE requirements.

3. Labour & Employment Compliance

* Maintain practical knowledge of applicable UAE private-sector employment legislation and procedures.

* Coordinate labour-related matters with the **Ministry of Human Resources and Emiratisation (MoHRE)** and relevant authorities.

* Assist HR with work permits, employment-related government procedures, employee records and cancellations.

* Monitor relevant labour-law developments and communicate important changes to management.

* Assist in ensuring company procedures comply with applicable UAE employment requirements.

* Maintain proper documentation for labour inspections, government requests and employee-related matters.

* Support management in handling labour-related government correspondence and administrative disputes.

UAE private-sector employment relations are governed principally by Federal Decree-Law No. 33 of 2021 and its implementing regulations, with MoHRE being the competent federal authority for private-sector labour relations.

4. Company Licensing & Government Documentation

* Coordinate trade licence renewals and amendments.

* Follow up on company registration and government approvals.

* Assist with establishment/company card requirements and renewals.

* Coordinate municipality, economic department, free-zone and other authority-related requirements as applicable to the company.

* Maintain records of trade licences, permits, certificates and government approvals.

* Monitor expiry dates and ensure timely renewal of all government documents.

5. UAE Legal & Regulatory Knowledge

The candidate should possess strong **practical working knowledge** of UAE regulatory requirements relevant to the company's activities, including:

* UAE Labour Law and employment regulations.

* MoHRE procedures and requirements.

* Immigration and residency procedures.

* Emirates ID-related procedures.

* UAE company and commercial licensing procedures.

* Government authority procedures and official correspondence.

* Basic knowledge of UAE traffic and vehicle regulations where relevant to company operations.

* Data confidentiality and protection requirements.

* Health and safety and workplace compliance requirements.

* Municipality and other local authority requirements relevant to the company's business.

* Knowledge of applicable free-zone regulations where relevant.

* Ability to research and verify updated UAE legislation and government procedures before advising management.

**Important:** The PRO is expected to provide practical administrative and compliance support and should escalate matters requiring formal legal advice to the company's legal counsel or qualified UAE legal professional.

6. Government Inspections & Compliance

* Coordinate company requirements during government inspections.

* Prepare and organize documents requested by government authorities.

* Follow up on official notices, warnings, requests and correspondence.

* Escalate potential compliance issues to management immediately.

* Maintain a compliance calendar for licences, permits, visas and other government obligations.

* Ensure confidential company and employee information is handled appropriately.

7. Driving & Field Responsibilities

* Travel independently to government offices and other official locations.

* Attend government departments, ministries, immigration centres, service centres, police/RTA-related offices, municipalities, free zones and other authorities as required.

* Deliver and collect official documents when required.

* Maintain professional conduct while representing the company outside the office.

* Use personal vehicle for authorized business travel as per company policy.

Mandatory Requirements

* Minimum **3–5 years of UAE PRO / Government Relations experience**.

* Strong practical knowledge of UAE government procedures.

* Strong working knowledge of UAE labour and immigration procedures.

* Experience dealing with **MoHRE, immigration/GDRFA or relevant immigration authorities, economic departments, municipalities, free zones and other government entities**.

* **Valid UAE driving licence – Mandatory.**

* **Own car/vehicle – Mandatory.**

* Willingness to travel regularly across the UAE as required.

* Excellent English communication skills.

* Arabic language skills are an advantage.

* Strong computer skills, including MS Office and government portals.

* Excellent follow-up, organization and documentation skills.

* Ability to work independently and manage multiple government transactions simultaneously.

* High level of confidentiality, integrity and professionalism.

Preferred Qualifications

* Bachelor's degree or diploma in Business Administration, Public Administration, Law, Human Resources or a related field.

* UAE PRO certification/training or relevant government-relations training.

* Previous experience in a corporate, contracting, construction, facilities management, hospitality or other regulated business environment.

* Strong knowledge of UAE government digital platforms and online services.

* Experience working with both mainland and free-zone authorities is an advantage.

Key Competencies

* UAE Government Relations

* UAE Labour & Employment Procedures

* Immigration & Visa Processing

* Regulatory Compliance

* Government Portal Management

* Legal Documentation

* Trade Licence & Company Registration

* Government Correspondence

* Problem Solving

* Negotiation & Communication

* Time Management

* Confidentiality

* Attention to Detail

* Professional Conduct

* Ability to Work Under Pressure

Performance Indicators / KPIs

* Timely completion of government transactions.

* Zero avoidable penalties caused by missed deadlines or documentation errors.

* Timely renewal of licences, visas and permits.

* Accurate government documentation and records.

* Effective resolution and follow-up of government applications.

* Compliance with applicable UAE government requirements.

* Responsiveness to management and HR requests.

* Effective management of government-related deadlines and renewals.

Candidate Profile

The successful candidate will be a **UAE-experienced PRO with strong government relations skills, practical knowledge of UAE labour and immigration procedures, excellent understanding of regulatory compliance, a valid UAE driving licence, and their own vehicle**.

The candidate must be comfortable working independently, travelling to government authorities and handling sensitive company and employee documentation with a high level of confidentiality and professionalism.

**Driving Licence:** Mandatory

**Own Vehicle:** Mandatory

**UAE PRO Experience:** Mandatory

**Knowledge of UAE Labour & Immigration Procedures:** Mandatory

**Knowledge of UAE Government Regulations:** Mandatory

**Willingness to Travel:** Mandatory

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: In person