Public Relations Manager

1. MAIN DUTIES AND RESPONSIBILITIES

a. Helping to build good customer relations and arranging staff meetings

b. Training and development and handling complaints and queries (from customers and staff)

c. Arranging promotional events and carrying out client satisfaction surveys and reviews.

d. Reviews the arrival list daily and assists in preparing and distributing welcome amenities.

e. Always be present at the entrance and should maintain proper decorum at all times.

f. Promotes all the new and existing beverage and event in the outlet.

g.Carry out staff performance assessment processes.

h.Carry out crisis management plans.

i.Develop personal effectiveness at a supervisory level.

Requirements and skills

Proven experience as a Public Relations Officer or similar PR role

Experience managing media relations (online, broadcast and print)

Background in researching, writing and editing publications

Proficient in MS Office and social media

Familiarity with project management software and video/photo editing is a plus

Strong communication ability (oral and written)

Excellent organizational skills

Ability to work well under pressure

Creativity and problem-solving aptitude