Public Relations Officer cum Document Controller

Responsibilities

• Plan and execute public relations initiatives, including public engagement events, guided site tours, and briefings for key project stakeholders
• Manage feedback, address queries and resolve public complaints in a tactful and professional manner
• Develop and execute plans to promote good community relations through outreach activities and events, advising and updating the public on construction progress and expected inconvenience during the project. This includes developing and preparing letters, notices, newsletters and publicity materials to keep the community and residents informed of key project milestones and developments. Work closely with Project Team and initiate proactive measures to mitigate complaints.
• Manage feedback, suggestions and complaints from the public and stakeholders, ensuring follow up with appropriate remedial action
• Prepare updates and respond to client requests for information regarding project status
• Assist to process the application of site entry passes for all workers and staff
• Implement Project Document Management System and processes in accordance with company policies
• Ensure document submissions are in accordance and compliant with project document formats and requirements
• Establish and maintain an efficient correspondence system
• Implement workflows and collate issue and receive documents in accordance with project requirements for the development, review and approval of design documentation and all other procedures, instructions, product certification and records that are subject to review and approval
• Record issues and track location of control documents and drawings
• Ensure that current versions of all documents subject to revision are maintained and that the most up-to-date versions are distributed to the required project parties
• Coordinate the storage and archiving of project and organisational records
• Ensure that all documents are managed with strict confidentiality
• Issue letters and receipts related to the documents in circulation
• Handle administrative duties as assigned

Requirements

• Diploma in Mass Communication / Business Studies / Administration / Management / Public Relation or equivalent
• At least 5 years’ experience in similar role in both public relations and document control position in construction industry
• Proficient in Microsoft Office Application (Word, Excel, Power Point), Adobe Acrobat
• Strong communication, communication and interpersonal skills
• Ability to multi-task in a fast paced and dynamic environment
• Excellent team player, good interpersonal skills and a “can-do” attitude
• This is a site-based position

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.