Public Relations Officer (HIP)

• Manage the daily operations of the HIP Information Centre and handle residents’ enquiries, feedback and complaints.
• Coordinate with HDB/client, consultants, supervisors, subcontractors and residents to arrange appointments and follow up on works.
• Conduct condition surveys, unit inspections and handovers before and after internal works.
• Coordinate and arrange rectification works, water ponding tests and other necessary appointments with residents.
• Maintain proper records and HICS updates, prepare reports, and provide general administrative support to the project team.
• Any other adhoc duties as assigned.

Job Requirements

• Minimum GCE ‘A’ Level.

• WSQ Certificate in Service Excellence is preferred.

• Minimum 2 years of relevant experience in customer service, public relations or a similar capacity is preferred.

• Strong communication and interpersonal skills with a pleasant and friendly personality.

• Proficient in Microsoft Office.

• HDB HIP experience will be an added advantage.

• Required to work on alternate Saturdays (full day).

• Entry-level and junior candidates are welcome to apply. Candidates with more experience may be considered for a senior position.

• Work Location: Pasir Ris