Public Works/Solid Waste - Customer Service Enforcement Technician

Function

We are seeking a Customer Service Enforcement Technician to join our team in providing technical, administrative, and clerical support to the Department of Public Works and Solid Waste Management Division. This position is responsible for monitoring, updating, and maintaining accurate database records, ensuring information is reliable and up to date, and supporting daily departmental operations. The ideal candidate possesses strong organizational, communication, and computer skills, demonstrates accuracy and attention to detail, and is committed to delivering efficient and dependable service to support departmental goals.

Minimum Qualifications

• High school diploma or successful completion of GED.
• Knowledge of Solid Waste Ordinances.
• Must possess a valid driver’s license and have and maintain a satisfactory driver’s record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position prior to any offer of employment or promotion.
• This position is subject to testing for alcohol and controlled substances in accordance with the City of Hampton’s substance abuse policy.

Additional Requirements

• Ability to communicate effectively both orally and in writing.
• Ability to foster harmonious working relationships with diverse populations.
• The incumbent may be considered "essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.