Publications Specialist

Are you ...

• Looking for a job that offers a competitive salary and makes a difference in your community without working long hours or on weekends?
• An AP Style and grammar guru with experience in writing creative ads, press releases and features?
• Experienced or willing to learn to use CoreCMS, Adobe Experience Manager (AEM), BenchmarkONE, Photoshop, InDesign?
• Interested in turning your unique talents into strengths?

If so, Better Business Bureau St. Louis may be just the place for you to thrive. Here, you won’t get lost in the shuffle.

As a publications manager at BBB, your primary objective is to promote and communicate BBB's mission to businesses and consumers.

Better Business Bureau (BBB) is a purpose-driven, nonprofit organization dedicated to advancing an ethical marketplace where buyers and sellers trust each other. We are more than one hundred-years old with a start-up attitude.

Here is what you will do:

• Produce communications vehicles to engage BBB Accredited Businesses and consumers with BBB
• Produce weekly editions of BBB’s Consumer and Accredited Businesses Newsletters
• Produce 4 quarterly issues of Torchlight print magazine
• Write necessary content for BBB publications
• Ghostwriter columns for BBB in regional publications
• Write, edit and distribute press releases
• Assist with script writing for BBB events
• Create email and other communication templates
• Assist BBB Regional Directors in Columbia, Cape Girardeau, Springfield, and Quincy with their communications efforts as necessary
• Provide general editing for BBB departments as requested
• Coordinate work from design and publication vendors
• Collaborate with MarCom team to achieve goals and drive consumer/Accredited Business use of services
• Compile information on BBB TORCH nominees and writes profiles about the winners
• Work with a graphic artist to produce promotion pieces for BBB events and programs
• Use InDesign to edit or modify layouts
• Take photos for BBB publications when needed
• Help maintain BBB’s website via BBB’s Content Management System (Core CMS)
• Work with BBB’s email distribution system to ensure that BBB’s messages reach BBB Accredited Businesses (Benchmark One)
• Maintain up-to-date mailing lists
• Assist with annual Torch Awards
• Assist President & CEO, Vice President of Communications and Marketing, and Vice President of Operations and Administration as needed

Here is what will help you successful:

• Bachelor’s degree required

• Working knowledge of Associated Press (AP) Style and grammar

• Creative thinking and copywriting skills

• Ability to meet deadlines, manage projects, juggle multiple priorities, and achieve performance metrics

• Technology skills in:

• • Content management systems (Core CMS)- experience helpful
  • Customer relationship management software (Constant Contact)
  • Photoshop
  • InDesign

• Search engine optimization knowledge and experience

• Experience in effectively communicating with consumers, businesses, and staff at all organizational levels

• A professional, confident, and approachable demeanor

• Flexibility and resilience

• Ability to build and maintain trust in relationships

• General knowledge about business and Better Business Bureau

• Excellent telephone manners and skills

Benefits include:

• Health, dental, vision insurance options
• Paid life insurance and long-term disability insurance
• 401(k) with company match Paid Time Off (PTO)
• Career development resources and assistance
• Flexible spending account
• Parental leave
• Employee assistance program
• 37.5 hours per week Monday – Friday work schedule
• BBB’s downtown location, with remote work opportunities

At BBB, we embrace diversity and strive to create an inclusive environment that provides all team members with the opportunity to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a better business! We are proud to be an equal employment opportunity employer and will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by local, state, or federal law.