Publishing and Event Coordinator

About the Role

Falcon Communications is a publisher and event producer in the security and defence field. We write, design and produce six editions of the industry leading magazine for defence against chemical, biological, radiological and nuclear weapons, and have a US and European event on the same. We are looking for an organised, customer-focused and proactive Publishing and Event Coordinator to join our small team and provide essential support across our sales, reader subscriptions and events functions. It is a wide and varied role, ideal for someone who enjoys working with customers, has excellent administrative skills and thrives in a fast-paced environment.

Key Responsibilities

Inside Sales Support

• Provide day-to-day administrative support to the sales team.
• Prepare quotations, proposals and sales documentation.
• Process customer orders and maintain accurate CRM records.
• Request advertising copy for each issue of the magazine.

Reader Subscription Support

• Be responsible for increasing subscriptions to the magazine
• Responsible for your own plans and promotional activity/budget
• Process new subscriptions, renewals and cancellations.

Event and Consultancy Coordination

• Assist with the planning, organisation and delivery of events, conferences and exhibitions.
• Assist content generation team on consultancy projects
• Provide administrative support before, during and after events.

Skills & Experience

The successful candidate will have:

• Excellent organisational and administrative skills.
• Strong verbal and written communication skills.
• Confidence using Microsoft Office (Word, Excel and Outlook).
• Experience using CRM or subscription management systems
• The ability to manage multiple priorities and work independently.

This role offers an excellent opportunity for an organised individual who enjoys working with people, providing outstanding customer service and supporting a busy commercial team.

Pay: £25,420.00-£39,789.86 per year

Benefits:

• Casual dress

Work Location: In person