PUI - WHO Workload Indicators

About the consultancy PUI, in collaboration with the Ministry of Public Health (MoPH), is seeking a qualified consultant or consultancy firm to support the development of an evidence-based workforce planning model for Lebanon s Primary Health Care Centers (PHCCs), using the WHO Workload Indicators of Staffing Need (WISN) methodology . The consultancy will contribute to defining staffing requirements, staffing norms, workload standards, skill mix and competency requirements for different PHCC tiers, while supporting the development of a national Human Resources for Health (HRH) workforce planning framework. Key responsibilities The consultant will be expected to: • Apply the WHO WISN methodology in a representative sample of PHCCs. • Assess workload, staffing requirements and workforce gaps. • Develop staffing norms, workforce models and skill-mix requirements for each proposed PHCC tier. • Assess workforce sustainability, including vacancies, turnover, retention and absenteeism. • Develop recommendations for workforce allocation, recruitment, retention and task sharing/task shifting. • Develop a national WISN-based workforce planning framework, HRH monitoring dashboard and workforce planning toolkit. • Coordinate closely with the PHCC+ and LPSP Costing consultancies. • Present and validate findings with the MoPH and relevant stakeholders.

Desired Candidate Profile

Required qualifications and experience

• Advanced university degree (Master s level or higher) in Public Health, Health Systems Management, Human Resources for Health, Health Services Management, Health Economics, Epidemiology, Medicine, Nursing or a related health field.
• Minimum 5 7 years of relevant experience in health systems strengthening or Human Resources for Health.
• Demonstrated experience implementing the WHO WISN methodology .
• Experience in workload assessment and staffing norm development.
• Experience supporting Ministries of Health.
• Strong knowledge of Primary Health Care systems and health workforce planning.
• Strong analytical and quantitative skills.
• Experience in fragile/humanitarian settings is an asset.
• Experience in Lebanon or the Middle East is highly desirable.

Application requirements

Applicants must submit:

• Technical offer (in English, separate file, signed and stamped), including:
  • Understanding of the ToR and key challenges;
  • Proposed methodology and tools;
  • Detailed workplan/timeline;
  • Updated CV;
  • Portfolio of relevant previous work.
• Financial offer (in English, separate file, signed and stamped), including detailed fees and other costs, payment terms, offer validity and expected start date.
• Required administrative documents, including ID/passport copy and Ministry of Finance (MOF) number.

Technical and financial offers must be submitted as two separate files.