Pump Technician III

Reports to
Shop Foreman

Work location
Assigned branch and job sites

Employment
Full-Time Hourly

Schedule: Assigned shifts with overtime, weekends, and emergency call‑ins as required. Participation in the on‑call rotation is required.

Position Overview

Pump Technician III is an advanced technical role responsible for complex diagnostics, field crew direction, technician training, and quality assurance. This position independently performs pump service and repair, resolves difficult equipment and system performance problems, and directs jobsite setup, operation, and teardown. Pump Technician III serves as a technical resource for customers and branch staff and provides day‑to‑day instruction and mentoring to Pump Technicians I and II. This role includes all Pump Technician I and II responsibilities in addition to the advanced duties below.

Safety Leadership and Quality Assurance

· Lead by example in E‑Tank’s Safety Culture and ensure crews follow PPE, Lock Out/Tag Out, safe lifting, tool safety, and site‑specific requirements.

· Conduct safety inspections, address hazards, and enforce applicable safety standards during equipment servicing and field operations.

· Inspect completed work, Equipment in Process checklists, testing, and equipment readiness to verify processing quality and safe operation; correct deficiencies and coach technicians on recurring issues.

Advanced Diagnostics and Technical Service

· Perform advanced diagnostics and repairs on pumps, pump ends, priming systems, engines, electrical systems, controls, and trailer components.

· Use pump curves and system performance data to identify and resolve complex centrifugal pump, suction, discharge, and priming problems.

· Diagnose difficult engine, wiring, control panel, sensor, float, transducer, and hydraulic equipment issues; verify repairs through appropriate inspection and testing.

Field Crew Direction and Project Execution

· Direct crews through equipment staging, installation, startup, operation, and teardown; coordinate assignments and communicate priorities to maintain safe, efficient work.

· Implement field‑level change orders and project adjustments, communicating equipment, labor, and service impacts to the appropriate branch and project teams.

· Support pressure and hydrostatic testing and troubleshoot onsite failures; coordinate solutions that meet customer requirements and branch operational and financial goals.

Training and Customer Coordination

· Provide daily instruction, hands‑on training, and mentoring to Pump Technicians I and II; explain diagnostic methods and reinforce correct service and safety procedures.

· Act as a technical resource for customers and branch personnel, address escalated equipment concerns, and provide clear explanations of findings and recommended solutions.

· Promote cooperation between field, branch, and corporate teams and communicate work status, resource needs, and technical issues promptly.

Documentation and Operational Accountability

· Ensure work orders, inspection records, Equipment in Process checklists, field service reports, and equipment transfer documentation accurately reflect work performed.

· Document causes of failure, parts used, photographs, testing results, and corrective actions; review documentation quality and help junior technicians improve accuracy.

Core Equipment and Field Responsibilities

· Perform all Pump Technician I and II duties, including basic maintenance, fluid and battery checks, filtration inspections, fittings repair, receiving and stocking equipment, and appearance checks.

· Oversee and perform loading, securing, transport, setup, and removal of equipment, following verified hitching, towing, backing, and pre‑trip and post‑trip inspection practices.

· Perform 24-hour inspections and tests, pressure and hydrostatic testing, and recertification; complete shipping orders, returns, asset tracking, and pump swap or move forms with required customer signatures.

Qualifications and Experience

· Advanced expertise in pump systems, engines, electrical troubleshooting, controls, and trailer repairs, with the ability to resolve complex equipment and system failures.

· Mastery of pump curves and proficiency in Pipe Fusion and advanced troubleshooting.

· Demonstrated ability to direct field crews, inspect work quality, and train and mentor technicians.

· Ability to lift up to 100 pounds and perform strenuous daily work using safe lifting practices and appropriate assistance.

· Strong leadership, communication, safety, and customer service skills, with flexibility for extensive fieldwork, travel, overtime, weekends, and required on‑call coverage.

Pay: $28.00 - $35.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person