Purchasing Agent

PRIMARY RESPONSIBILITIES

Purchase Requisitions & Purchase Orders

• Process daily online buy requests received from internal departments.

• Create purchase orders or add lines to existing purchase orders for approved services and purchases received from Accounting and other departments.

• Create approved marketing purchase orders for wire or check payment and maintain required documentation.

• Process assigned pack-size orders and other recurring transaction-based purchases.

Open Orders & Supplier Follow-Up

• Run assigned open and late-order reports; follow up with suppliers for acknowledgment, confirmation, promise dates, and shipment status.

• Issue assigned weekly Buyer Workbench orders to suppliers and follow up for confirmation.

• Update Epicor with current supplier responses, dates, comments, and escalation notes.

• Escalate shortages, missed commitments, pricing discrepancies, or incomplete confirmations using the defined procurement process.

Logistics & Documentation Support

• Prepare logistics packets for assigned vendors and verify that Epicor comments and shipping instructions are accurate.

• Follow up with suppliers for complete and correct commercial, payment, and shipping documents.

• Review designated Blue Reports with assigned suppliers and communicate required actions.

• Coordinate with Procurement, Accounting, Shipping, and Logistics to resolve missing or inaccurate documentation.

Reporting & Administrative Support

• Maintain assigned open-order, late-order, confirmation, and documentation trackers.

• Provide clearly defined support to the shortage-report process as assigned, including data collection and supplier follow-up.

• File purchase-order confirmations and supporting records in accordance with departmental standard work.

• Provide status updates on assigned workload, exceptions, aging items, and completed actions.

Performance Standards & Development

• Complete assigned transactions accurately and within established service expectations.

• Follow documented procedures, checklists, approval limits, and escalation rules.

• Participate in training and cross-training on Epicor, supplier communication, open-order management, and procurement documentation.

• Build capability to manage a defined supplier portfolio after demonstrating reliable performance in core responsibilities.

Education and Experience

• Associate’s or bachelor’s degree in business, supply chain, operations, or related field preferred.

• Three or more years of purchasing, order management, supplier service, logistics documentation, or manufacturing support experience preferred.

• Experience with ERP data entry, purchase orders, and Microsoft Office.

• Strong attention to detail, follow-through, organization, and written communication.

• Working knowledge of Epicor or similar ERP, Excel, Outlook, purchase orders, and supplier documentation.

• Ability to manage recurring deadlines, follow standard work, maintain accurate records, and escalate exceptions promptly.

The Procurement Coordinator / Buyer executes structured transactional purchasing, supplier follow-up, logistics-document coordination, and ERP maintenance activities across assigned suppliers and internal requestors. The role is designed around clearly defined workflows, measurable completion standards, and documented escalation points so that routine procurement work is completed accurately and on time.