Purchasing Coordinator / Customer Service backup

We are seeking an organized, detail-oriented Purchasing Coordinator to support our manufacturing operations. Purchasing is the primary responsibility of this position, with backup support for Customer Service as needed.

The ideal candidate communicates effectively, follows through on outstanding items, and can manage changing priorities while keeping materials, supplier orders, and customer commitments on track.

Primary Responsibilities — Purchasing

• Review and process purchase requisitions from internal departments.
• Enter and maintain purchase orders in Visual Manufacturing, obtain required approvals, and confirm supplier receipt.
• Monitor upcoming material requirements daily and coordinate purchases to support production schedules.
• Evaluate materials and services for overall value, including price, quality, availability, and delivery.
• Expedite material and service orders to meet production deadlines and coordinate with the Shipping Department.
• Build and maintain supplier relationships and follow up on outstanding orders and shipments.
• Obtain Supplier Capabilities Questionnaires from prospective suppliers.
• Review the Primary Supplier List with management and maintain the Secondary Supplier List.
• Work with suppliers to resolve nonconforming products or services and follow up on supplier corrective action reports.
• Conduct periodic supplier audits and report findings to management.
• Track monthly supplier delivery performance, quality, and cost.
• Monitor supplier capacity and capabilities to support business needs.

Backup Responsibilities — Customer Service

• Respond to customer calls and emails and coordinate information with management and production personnel.
• Review past-due reports, shipping schedules, and jobs on hold; follow up with customers as needed.
• Communicate anticipated early or late shipments to customers.
• Process, review, update, and file customer purchase orders.
• Initiate quotes and engineering changes and create job packets for awarded parts.
• Generate and review hot sheets to help communicate priority jobs.
• Update part costs and price breaks following quotes for existing parts.
• Process shipping documents.
• Review open tooling reports and coordinate invoicing as needed.
• Help resolve customer questions, order discrepancies, and other issues.

Qualifications and Skills

• Strong organizational skills, attention to detail, and follow-through.
• Clear, professional written and verbal communication.
• Ability to manage multiple priorities and work effectively across departments.
• Strong problem-solving skills and a dependable work ethic.
• Comfortable using computer systems, entering data, and maintaining accurate records.
• Purchasing, supplier coordination, or manufacturing office experience preferred.
• Customer service experience and familiarity with Visual Manufacturing or a similar ERP system are a plus.

If you enjoy coordinating details, building working relationships, and supporting a busy manufacturing team, we encourage you to apply.

Pay: $20.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person