Pure Non-Voice – Retail Account Representative – Beginner Friendly

Customer Service Representative – Retail Account

Onsite | Full-time | Fresh Graduates Welcome

ROLE SUMMARY

Provide support to customers regarding retail products, orders, deliveries, returns, and account-related concerns while delivering a positive customer experience.

RESPONSIBILITIES

• Handle customer inquiries regarding products, orders, and services
• Assist with order tracking, returns, exchanges, and account concerns
• Provide accurate information and timely resolutions
• Maintain quality customer service in every interaction
• Document customer concerns and transactions accurately

QUALIFICATIONS

• Must be at least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• College undergraduates and fresh graduates are welcome to apply
• Applicants with or without BPO/call center experience are welcome
• Good communication skills
• Currently residing within Metro Manila
• Willing to work onsite and on a shifting schedule

BENEFITS

• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities

WORK SETUP

• Onsite Work Setup
• Full-time Position
• Shifting Schedule

APPLY NOW

Start your career in the BPO industry through our Retail Account. Fresh graduates, career shifters, and applicants with no experience are encouraged to apply.

Pay: Php20,000.00 - Php27,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person