PWH - General Manager

Pouring with Heart is currently looking for a new General Manager at Idle Brewery & Beer Hall in San Antonio, Texas. We are excited to find a new family member. Below is a description of the role, give it a read-through, and if you think “Hell yeah!”, we’d love to start a conversation.

The Role… As a General Manager, you are the driving force behind your bar’s culture, performance, and guest experience. You lead with purpose, ensuring every decision reflects Pouring With Heart’s core values of community, camaraderie, and connection. This role blends operational excellence, inspirational leadership, creativity and genuine hospitality to create memorable experiences for both your team and guests.

About this Bar: [https://www.idlebrewing.com/]

Main Duties, but are not limited to…

• Foster a positive, inclusive, and accountable work environment built on trust and collaboration.
• Oversee all aspects of bar operations including scheduling, payroll, inventory, maintenance, and compliance.
• Manage budgets, revenue goals, and cost controls to ensure sustained profitability.
• Work closely with your AGM and BLT to develop leadership skills, delegate effectively, and build team alignment.
• Collaborate on cocktail menus, programming, and creative activations that reflect your bar’s brand and community.
• Partner with vendors, marketing, and events teams to drive awareness, guest engagement, and revenue growth.
• Lead regular meetings and performance reviews to ensure clear communication and accountability.
• Maintain compliance with all labor, safety, and health standards, fostering a culture of integrity and care.
• Represent Pouring With Heart with professionalism, authenticity, and pride in every interaction.

Required Skills/Qualifications

• Minimum 3–5 years of bar or restaurant leadership experience (multi-unit or high-volume experience preferred)
• Proven track record of managing teams, driving sales, and achieving financial targets
• Strong leadership skills with the ability to motivate, coach, and mentor at all levels
• Deep understanding of hospitality, guest relations, and community engagement
• Ability to balance creativity with financial awareness (menu costing, waste reduction, ROI tracking)

Physical Requirements

• Must be able to work on your feet for extended periods (up to 8 hours)
• Ability to lift and move up to 50 pounds
• Fast-paced movements and mobility required to cover bar and floor space efficiently
• Ability to bend, reach, and perform repetitive motions as part of daily bar operations

What We Offer…

• Pouring With Heart is more than a workplace, it’s a community. We invest in our people, helping you grow professionally while being part of something bigger than yourself.
• Health Care (Medical, Dental & Vision) Full-time (30+ hours a week) employees are eligible.
• 401K: Access to a 401K retirement plan with a company match of 4% (for eligible employees).
• Employee Assistance Program (EAP): Access to mental health, financial wellness and many more resources through our EAP.
• Short/Long Term Disability and Life Insurance: Fully covered by the company for full time employees (30+ hours a week).
• Career & Learning Development: Opportunities to grow with PWH, whether into leadership roles or through new markets across the country. Access to training, tastings, and workshops to build technical skills and product knowledge.
• Community Impact: PWH employees have the opportunity to impact their neighboring communities through local outreach, mentorship, and sustainability efforts.
• Team & Company Outings: We celebrate camaraderie both in and outside the bar through events, anniversaries, attractions, travel opportunities, staff appreciation parties and more!
• Leadership Perks: Phone and Travel Stipends provided along with priority scheduling
• Baby Bonding: Maternity/Paternity benefits (once eligible)
• PTO: Full-Time, Exempt, Employees are eligible for our generous, time-off, policy which promotes a healthy work / life balance and is in place to prevent professional burnout.

At Pouring With Heart, we raise the human spirit through community, camaraderie and connection.