Citi

The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. 
Responsibilities:
<ul>
<li>Gathers operational data from various cross functional stakeholders to examine past business performance.</li>
<li>Identifies data patterns &amp; trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.</li>
<li>Recommends actions for future developments &amp; strategic business opportunities, as well as enhancements to operational policies.</li>
<li>May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.</li>
<li>Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities</li>
<li>Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies</li>
<li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li>
</ul>
QUALIFICATIONS
Experience:
<ul>
<li>Bachelor’s Degree with 5-8 years of experience in data analytics, or Master’s Degree with 4-8 years of experience in data analytics, or PhD.</li>
<li>Must have:<ul>
<li>Advanced process management skills, organized and detail oriented</li>
<li>Curious about learning and developing new skillsets</li>
<li>Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.</li>
<li>Predictive modeling using Machine Learning</li>
<li>Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining</li>
</ul>
</li>
<li>Good to have:<ul>
<li>Experience in financial services</li>
<li>Experience working with data from different sources and of different complexity</li>
</ul>
</li>
</ul>
Skills:
Analytical Skills:
<ul>
<li>Strong logical reasoning and problem-solving ability</li>
<li>Proficient in converting business problems into analytical tasks, and analytical findings into business insights</li>
<li>Proficient in formulating analytical methodology, identifying trends and patterns with data</li>
<li>Has the ability to work hands-on to retrieve and manipulate data from big data environments</li>
</ul>
Tools and Platforms:
<ul>
<li>Proficient in Python, SQL</li>
<li>Experience in Hive</li>
<li>Experience with PySpark</li>
<li>Experience with Tableau</li>
<li>Proficient in MS Excel, PowerPoint</li>
</ul>
Soft Skills:
<ul>
<li>Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form</li>
<li>Should have excellent communication and inter-personal skills</li>
<li>Strong process/project management skills</li>
<li>Ability to coach and mentor juniors</li>
<li>Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.</li>
</ul>
<hr>
<h2>Job Family Group:</h2>
Decision Management
<hr>
<h2>Job Family:</h2>
Business Analysis
<hr>
<h2>Time Type:</h2>
Full time
<hr>
<h2>Most Relevant Skills</h2>
Please see the requirements listed above.
<hr>
<h2>Other Relevant Skills</h2>
For complementary skills, please see above and/or contact the recruiter.
<hr>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" rel="nofollow noopener" target="_blank">Accessibility at Citi</a>. 
View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" rel="nofollow noopener" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener" target="_blank">Know Your Rights</a> poster.

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