QA Analyst - Banking and Financial

Join our growing UK banking financial campaign!

• Work Location: Onsite - Eton Centris, Quezon City
• Work Schedule: UK Time Zone (Mid shift)

QA ANALYST VACANCIES:

• Financial Collections
• Financial Customer Service

Role Purpose

The purpose of this role is to conduct audits to ensure quality compliance within the account.

Qualifications:

• College Graduate (bachelors degree) / 2nd year College undergraduate
• 2 to 4 Years of quality assurance experience in a banking contact center
• Relevant working experience in UK/US Banking and financial industry either for Collections or Customer Service.
• Basic Understanding of Quality methodologies like Six Sigma, Lean, kaizen etc.
• Excellent Communication & feedback/ coaching Skills
• Proficient at MS office Applications like PowerPoint, Excel etc.
• Willingness to work in shifts
• Excellent oral and written communication and listening skills

For faster application, you can visit our recruitment hub:

Office Hours: 10am-5pm

Office Address: Ground Floor - Cyberpod 1, Eton Centris, EDSA cor. Quezon Avenue, Pinyahan, Quezon City