QA Analyst – iGaming Platform + Full Remote Work + Urgent

Job Summary

We are looking for an experienced QA Analyst with hands-on experience in digital platforms, interactive products, customer accounts, transactions, promotions, and third-party integrations. The ideal candidate should already have a basic understanding of the online entertainment and sports wagering industry and its common products, workflows, and terminology.

This role requires a highly analytical individual who can identify issues before they affect customers. You will work closely with Product, Development, Operations, Support, and Compliance teams to maintain a reliable and seamless customer experience across web and mobile platforms.

Key Responsibilities

• Create, maintain, and execute test cases, test plans, and test scenarios.

• Perform functional, regression, smoke, exploratory, and user acceptance testing.

• Test web and mobile applications, platform updates, and new features.

• Validate system functionality, business rules, calculations, and customer workflows.

• Test account registration, login, verification, profile management, and account activity.

• Validate deposits, withdrawals, payments, refunds, balances, and transaction statuses.

• Test interactive digital products, real-time updates, notifications, and automated processes.

• Validate promotions, incentives, eligibility rules, reward conditions, and expiration rules.

• Test third-party integrations, APIs, payment methods, and external data feeds.

• Document defects using Jira or similar tools, coordinate with developers, and verify fixes.

• Maintain accurate test documentation, defect records, and quality reports.

Industry Knowledge Required

• Basic understanding of online entertainment platforms and their common product categories.

• Familiarity with live dealer products and how live dealers support real-time customer experiences.

• Knowledge of digital game categories such as slots, instant-result games, and table-style games.

• Understanding of promotional bonuses, turnover requirements, wagering requirements, eligibility rules, and expiry

conditions.

• Basic knowledge of sports wagering, including single bets and combo or accumulator bets.

• Understanding of betting odds and that odds in a combo or accumulator are multiplied together rather than added.

• Awareness of settlement processes, transaction outcomes, account credits, restrictions, and customer notifications.

Preferred Background

• Online entertainment or sports wagering customer support.

• Operations or settlements.

• CRM executive roles with relevant platform exposure.

• Quality assurance or software testing for interactive digital platforms.

• Payments, transaction operations, or account-support roles involving similar workflows.

Qualifications

• Previous QA experience in a digital platform, interactive technology, software, or online services environment.

• Hands-on experience testing customer-facing platforms with account, transaction, or real-time functionality.

• Previous exposure to the online entertainment and sports wagering industry.

• Experience with web and mobile application testing.

• Strong knowledge of functional and regression testing methodologies.

• Experience with Jira or similar defect management tools.

• Strong analytical, problem-solving, and communication skills.

• Excellent attention to detail and ability to work with cross-functional teams.

Skills and Competencies

• Software Testing

• Functional and Regression Testing

• Web and Mobile Testing

• Platform and Transaction Testing

• Promotion and Reward Validation

• Defect Tracking

• Jira

• API and Integration Testing

• Analytical Thinking

• Attention to Detail

• Root Cause Analysis

• Problem Solving

• Stakeholder Collaboration

Important Note

Applicants should have previous hands-on experience in the relevant industry and should already understand the basic product, bonus, wagering, odds, and settlement concepts listed above. Candidates without this background may not be suitable for the role