QA Automation Engineer

Company Overview:
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

About the role:
NCS Philippines is seeking a QA Automation Engineer to join our quality assurance and control team. This is a full-time position based in Makati City, Metro Manila. As a QA Automation Engineer, you will play a critical role in ensuring the quality and reliability of our manufacturing and logistics operations by developing and maintaining automated testing solutions. This position is essential to our commitment to delivering excellence and maintaining operational efficiency across our manufacturing and transport processes.

What you'll be doing:

• Designing, developing and implementing automated test scripts and frameworks to validate software, systems and manufacturing processes
• Executing automated and manual test cases to identify defects, inconsistencies and areas for improvement
• Collaborating with development teams, product managers and stakeholders to understand requirements and define comprehensive test strategies
• Maintaining and updating test automation frameworks to ensure compatibility with evolving systems and technologies
• Analysing test results and creating detailed documentation of findings, including root cause analysis and recommendations
• Identifying opportunities to optimise testing processes and enhance automation coverage across manufacturing and logistics operations
• Supporting continuous integration and continuous deployment (CI/CD) pipelines by integrating automated tests
• Participating in quality assurance reviews and contributing to the development of best practices and standards
• Troubleshooting and resolving test automation issues in a timely manner

What we're looking for:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related field, or equivalent professional experience
• Minimum 3-5 years of experience in QA automation engineering or software testing roles
• Strong proficiency in at least one test automation tool or framework (such as Selenium, Appium, TestNG, JUnit, Cypress or similar)
• Solid understanding of programming languages commonly used in test automation, such as Java, Python, C# or JavaScript
• Experience with both functional and non-functional testing (performance, security, compatibility)
• Familiarity with manufacturing or logistics industry processes is highly desirable
• Knowledge of CI/CD tools and integration practices (such as Jenkins, GitLab CI or Azure DevOps)
• Understanding of software development lifecycle (SDLC) and agile methodologies
• Excellent problem-solving skills and attention to detail
• Strong communication and collaboration abilities with cross-functional teams
• Ability to work independently whilst contributing effectively to team objectives

What we offer:

NCS Philippines is committed to supporting the professional growth and wellbeing of our employees. We offer a competitive compensation package, opportunities for career advancement and continuous skill development through training and certification programmes. Our workplace culture emphasises collaboration, innovation and excellence. We provide a supportive work environment where your contributions are valued and recognised. Additional benefits include health and wellness initiatives, flexible working arrangements where applicable, and a inclusive workplace that celebrates diversity.