QA Automation Engineer

Position: QA Automation Engineer

Status: Contractor

Supervisor’s Title: Director, Engineering

Date: 10/2026

Primary Goal: As a QA Automation Engineer with GLOBO, you will help our teams ensure that our applications are as high quality and error-free as possible. Our clients rely on us to deliver high-quality error-free experiences 24x7. In this role, you will work with our engineering teams and other teams at GLOBO to ensure that products and features meet the needs of our teams and clients. This role will give you a mix of automated and manual testing, allowing you to continue developing your skills in multiple areas.

Key Responsibilities:

• Create comprehensive test cases for new features and update test cases as features change.
• Create, manage, and execute automation tests (Unit, Integration, UI, and API) in Playwright and Appium for our web and mobile apps.
• Validate and document production bugs reported in support tickets or automated error collection systems.
• Execute manual test cases and document any identified bugs, as needed.
• Recommend improvements in our applications to improve operability and usability.
• Work with our engineering and operations during deployments to ensure successful platform upgrades.

Required Minimum Education and Experience:

• Experience and expert level knowledge in the following:
• Ruby on Rails
• PostgreSQL
• AWS
• Twilio
• Objective-C/Swift
• Android/Java
• JavaScript
• Bachelor’s Degree in Computer Science, Information Systems or related field
• 3+ years of experience developing or testing software
• Experience with automated testing tools such as Playwright, Selenium, Cypress, or similar
• Experience testing APIs using tools such as Postman
• Ability to communicate clearly and effectively verbally and in writing

Additional Preferred Requirements:

• Ability to work independently in a decentralized environment, without reliance on direct authority
• Highest level of personal and professional integrity and ethics
• Proven ability to interpret strategic and operational business requirements, providing expert advice and financial counsel
• Broad understanding of current and emerging technology practices
• High level of initiative, accountability, and follow-through
• Value strong teamwork and collaboration skills
• Demonstrated problem solving and decision-making skills;
• Ability to manage multiple initiatives and projects and prioritize needs
• Strong sense of service and passion for the company and business
• Willingness to submit to any requested background checks
• Fluent in English and Spanish

GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies.

• Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks.
• Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand.
• Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development.
• Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone.
• Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibily

Supervisory Responsibilities : This position does not have direct supervisory responsibilities.

Work Environment: This position operates in a remote office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.