Join our mission to provide governments with exceptional experiences so they can do the same for their communities!

What do we do?

We empower governments to deliver exceptional citizen experiences.

Check out our **'About Us'**page for a deep dive into our product and what makes us exceptional.

Overview

Clariti is building a new product with a team that uses agentic development to move quickly. As a QA Engineer, you will help define how quality works across that process. You will shape the testing strategy, own the automation that backs it, and decide where testing effort will do the most good. You will work closely with developers, product, and AI-assisted tooling to keep quality high without slowing delivery.

Responsibilities

• Shape quality from the start of each feature: work with product and engineering on acceptance criteria, testability, and definition of done before code is written.
• Design and own the automated QA workflow for agentic delivery, from triage through test generation and execution reporting, and keep it reliable as volume grows.
• Review AI-generated tests and code for correctness, gaps, and false confidence.
• Probe beyond the written criteria, including edge cases, failure paths, data integrity, security, performance, and cross-system behavior, and feed what you find back into stories and the pipeline.
• Keep coverage deliberate and efficient: map risk to tests, and prune generated or duplicate tests that add maintenance cost without adding confidence.
• Design and maintain end-to-end and API automation with Playwright and TypeScript.
• Build and maintain CI/CD quality gates so every change is verified before merge without becoming a bottleneck.
• Track quality and efficiency metrics, such as escape rate, flake rate, acceptance-criteria coverage, suite runtime, and maintenance effort.
• Triage failures across automated and human-written tests, find root causes, and fix the system so the same failure class doesn't recur.
• Make technical quality decisions on architecture, test data, and environments.
• Upskill the team on testing for agentic development, including how to specify work so that generated tests are useful.

What You Bring

• 5+ years of experience in QA, SDET, or software engineering with a quality focus.
• 3-5 years of hands-on Playwright automation with TypeScript or JavaScript.
• Experience establishing or significantly shaping QA practices on a product, whether at a startup, scale-up, or new product team, and whether or not you were there from day one.
• Experience using AI coding assistants and agentic tools in a real delivery workflow, with a clear view of where they are reliable and where human judgment is needed.
• A quality-ownership mindset: you see quality across the whole system, raise concerns about unclear requirements early, and identify what needs testing without being told.
• Exploratory and risk-based testing instincts: you find behavior nobody specified and judge which risks are worth the effort.
• Ability to read and critically evaluate code, including code you did not write.
• Experience building or maintaining CI/CD test pipelines.
• Solid grounding in Agile and test strategy, including risk-based planning, the test pyramid, and regression scope.

Bonus Points

• Familiarity with one or more structured agentic development methodologies, and curiosity about how different teams practice them.
• Experience designing evals or quality metrics for LLM- or agent-based systems.
• Experience reducing test suite bloat or flakiness in a large automation codebase.
• Experience with API testing tools (Postman, RestAssured) and contract testing.
• Experience with Jira automation or test case management systems.

We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *

The base salary range for this role is expected to be between $75,000-$90,000 based on the candidate's skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy.

If you have questions about compensation as we move through the process, we're happy to discuss further.

• Benefits depend on employment type (full-time, part-time, contract, etc).

Things to Note

Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.

Travel- Although we operate as a remote company, all roles are expected to participate in occasional travel for in-person company-wide or departmental meetings, typically 1-2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.

We're committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self-development; have the ability to communicate courageously in a direct but respectful way; and are customer-focused by keeping the customer at the heart of decision-making. It's the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow. We're working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply.

Questions? We are here to help

If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to [email protected] and we'll be happy to support you.