QA Engineer

Role Purpose
CPMP quality engineering and compliance testing. This Wipro role is responsible for delivering its assigned outcomes within the Ross governance, architecture, privacy, security, quality, and release framework.

Key Responsibilities

• Create test strategy and plans for CPMP implementation.
• Test consent collection, preference updates, withdrawal, propagation, suppression, identity association, and conflict resolution.
• Test POS, web, preference center, Epsilon, Marketing Hub, Snowflake, Bread Financial, and integration flows.
• Test DSAR access, deletion, correction, opt-out, verification, exceptions, and audit.
• Validate consent evidence, timestamps, source, purpose, policy version, and receipts.
• Test retries, duplicates, failures, reconciliation, batch, and real-time flows.
• Execute regression testing and support UAT.
• Manage defects, severity, root cause, retest, closure, and production validation.

Required Qualifications Experience

• 5+ years QA/testing.
• API, web, SaaS, data integration, and compliance testing experience.
• CPMP/OneTrust/Ketch experience preferred; automation preferred.

Preferred Experience

• Retail, consumer, loyalty, marketing, customer-data, privacy, or regulated enterprise experience.
• Experience in multi-vendor environments with client and third-party platform teams.
• Agile delivery and structured enterprise governance experience.

Key Deliverables / Outputs

• Role-specific deliverables are completed against agreed acceptance criteria and phase gates.
• Risks, dependencies, assumptions, and decisions are documented and escalated early.
• Implementation evidence and documentation are complete for testing, audit, release, and operational handover.
• Knowledge transfer is completed for Ross and Wipro operational teams.

Success Measures

• On-time delivery of assigned outcomes.
• Quality and compliance with approved Ross requirements.
• Early identification and resolution of blockers.
• Clear documentation, traceability, and audit evidence.
• Effective collaboration across Wipro, Ross, and third-party teams.

Key Stakeholder Interfaces

• Ross business, privacy, marketing, technology, data, security, and program stakeholders.
• Wipro Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams.
• Epsilon and other approved third-party platform teams.
• OneTrust/Ketch support or product teams where applicable.

Governance Working Model

• Participate in relevant daily stand-ups, sprint ceremonies, weekly delivery governance, and phase-gate reviews.
• Follow Ross and Wipro security, privacy, access, confidentiality, and delivery standards.
• Maintain role-specific documentation and evidence.
• Escalate blockers through the agreed Wipro-Ross governance path.

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