QA Engineer

About the role

This is a Quality Assurance Engineering role focused on developing, implementing and maintaining Quality Assurance systems, procedures and standards to ensure product quality and compliance with customer requirements. You will monitor and control product quality throughout the manufacturing process, from raw material receiving through to packing, and drive continuous improvement across quality metrics and processes.

Key responsibilities

• Develop, implement and maintain Quality Assurance systems, procedures and standards to ensure product quality and compliance with customer requirements
• Monitor and control product quality throughout the manufacturing process, from raw material receiving, slitting, printing/coating, stamping/forming, welding, seaming, inspection and packing
• Establish and review quality standards, specifications, inspection criteria and control plans for products and production processes
• Analyze quality problems, defects and process abnormalities, identify root causes and implement effective Corrective and Preventive Actions (CAPA)
• Apply quality problem-solving tools such as 8D, 5 Why, Fishbone Diagram, Pareto Analysis and SPC
• Monitor critical quality characteristics, including product dimensions, appearance, coating/paint quality, printing quality, adhesion, welding/seam quality, leakage and functionality
• Investigate customer complaints, coordinate root cause analysis and prepare corrective action reports such as 8D Report
• Coordinate with Production, QC, Engineering, R&D, Purchasing and Warehouse departments to resolve quality issues and improve processes
• Conduct internal quality audits and support customer, supplier and certification audits
• Drive continuous improvement projects to reduce defects, scrap, customer complaints and Cost of Poor Quality (COPQ)

About you

• Bachelor's degree in Engineering, Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Packaging Engineering, Food Science or related fields
• Minimum 2–5 years of experience in QA/QC Engineering in a manufacturing environment
• Good knowledge of Quality Management Systems (QMS), ISO 9001, GMP and HACCP
• Knowledge of SPC, FMEA, Control Plan, CAPA, 8D, 5 Why, Fishbone and Pareto Analysis
• Understanding of manufacturing processes such as slitting, printing, coating, stamping/forming, welding, seaming and leakage testing
• Able to interpret engineering drawings, product specifications and quality standards
• Strong analytical, problem-solving and root cause analysis skills
• Good knowledge of Microsoft Office and Excel
• Good communication, coordination and interpersonal skills
• Able to work effectively with cross-functional teams and handle urgent quality issues