QA Engineer

Job Title : QA Engineer

Location : Pune, India (Work from Office)

Company Profile :

First Insight is a leading, product-based healthcare technology company serving eye care practices across the United States. It is headquartered in Sioux Falls, SD, USA. With over 30 years of innovation and excellence, we support more than 2,000 eye care professionals across the country. In 1994, we became the first company to introduce a fully integrated EHR, practice management, and optical management system specifically designed for optometrists and ophthalmologists setting a new standard in the industry.

Today, our global team of over 300 professionals spans offices in the U.S. and India. In addition to cutting-edge Electronic Health Records (EHR) & Practice Management software and AI-driven clinical and workflow automation, we offer best-in-class Revenue Cycle Management (RCM) services, helping healthcare practices nationwide optimize their operations and financial health. Be part of a company that blends deep industry expertise, innovative technology, and a mission to improve patient care. To know more, please visit www.first-insight.com.

Our major software development, technical support, and information technology enabled service delivery happens from the Pune office.

Job Summary:

As a Functional QA Engineer, your primary responsibility will be to ensure product quality by conducting manual functional testing, identifying defects and validating that products meet user needs and business goals. You will work in an Agile environment, collaborating with cross-functional teams to define and execute test plans, ensuring that each release meets the required functional criteria for functionality, performance, usability and reliability. The role involves performing various types of testing, including functional testing, regression testing, integration testing and user acceptance testing (UAT) to ensure that each release meets the required functional criteria for performance, usability and reliability.

Entry Criteria:

• Bachelor's or equivalent degree in Computer Science, Engineering or a related field.

• Minimum of 2-3 years of experience in Functional QA or Software Testing.

• Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), Agile methodologies (Scrum).

• Familiarity with test management tools (Mantis, TestLink, etc.).

• Must have Mantis, TestLink, Postman, Jmeter, Figma.

• Nice to have - Test automation tools (Selenium, Appium, PlayWright, RestAssured etc.), GitHub.

Job Responsibilities:

• Create test plans and cases based on requirements and user stories, ensuring comprehensive coverage.

• Execute functional, regression, integration and UAT tests across platforms (web, mobile, desktop).

• Track defects using tools like Mantis.

• Log defects, work with developers for timely fixes and validate defect resolutions.

• Partner with developers, product teams and analysts to align test cases with requirements and provide feedback on specifications.

• Perform different types of testing - functional, performance, API, security, regression, UAT testing etc.

• Maintain clear documentation, reporting test progress, risks and issues to stakeholders.

• Contribute to improving testing processes and methodologies, exploring AI tools to enhance test coverage and predict risks.

• Collaborate with the automation team to identify opportunities for automating repetitive tests.

• Support cross-functional teams like DevOps to ensure smooth integration and deployment, considering non-functional aspects like performance and security.

Attributes:

• Proactive mindset & Quality-First approach

• Strong attention to detail and an Out of box/Critical thinking approach to testing.

• Excellent analytical and problem-solving skills.

• Strong written and verbal communication skills.

• Ability to work effectively within a team environment and independently.

• Ability to adapt and thrive in a fast-paced Agile development environment.

• Strong organizational skills and ability to manage multiple tasks simultaneously.

• A passion for ensuring the highest levels of software quality and user experience.

• Adapt quickly to changes in project requirements, priorities or timelines. Be flexible in shifting focus when necessary to meet critical deadlines or changing business needs.

• Actively look for opportunities to improve testing processes, methodologies and outcomes to ensure customer satisfaction.