QA ENGINEER

Job Responsibilities

1. Quality Inspection Management: Oversee incoming, in-process, and outgoing inspections to ensure products comply with established quality specifications, customer requirements, and applicable standards.
2. Internal Quality Coordination: Work closely with Production, Engineering, Planning, and other relevant departments to investigate quality issues, manage Corrective Action Requests (CARs), and resolve customer complaints.
3. Customer Complaint Management: Liaise with customers on quality issues and complaints, prepare corrective action reports, provide timely responses, and follow up until satisfactory resolution and closure.
4. Quality Planning for New Products: Develop and establish quality inspection plans, work instructions, inspection check sheets, and acceptance criteria for new products.
5. Customer Quality Requirements: Review and follow up on customer quality requirements and product acceptance criteria to ensure continued compliance.
6. Calibration Management: Coordinate and monitor the calibration of measuring instruments, gauges, and inspection equipment to ensure accuracy and reliability.
7. Corrective Action Verification: Verify the effectiveness of corrective and preventive actions implemented by relevant departments and conduct follow-up audits to ensure non-conformities are properly addressed.
8. Non-Conformance Management: Coordinate the investigation, reporting, and communication of non-conformance (NC) findings with customers and internal departments, including follow-up on corrective actions and closure.
9. Drawing and Document Control: Review and ensure that customer drawings, specifications, and related quality documents used for inspection and production are valid, approved, and up to date.
10. Measurement Training: Conduct training for relevant personnel on product measurement techniques, the proper use of measuring equipment, and interpretation of product specifications and drawings.
11. Competency Verification: Verify that operators and quality inspectors are adequately trained and competent to perform their assigned inspection and measurement tasks.
12. FA and PPAP Submission: Prepare, compile, and submit First Article (FA) inspection reports and Production Part Approval Process (PPAP) documentation to customers in accordance with their requirements.
13. Daily Quality Monitoring: Communicate and coordinate with Production on daily quality issues, identify potential quality risks, and support timely containment and resolution.
14. Quality Reporting: Prepare weekly quality reports and presentation materials covering quality performance, non-conformities, customer complaints, corrective actions, and improvement activities.
15. Quality System Compliance: Support the implementation, maintenance, and continual improvement of the Quality Management System (QMS), including compliance with applicable customer-specific requirements and relevant quality standards.
16. Additional Responsibilities: Perform other duties and assignments as directed by the superior from time to time.

Requirements

1. Diploma or Degree in Quality Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical field.
2. Minimum 5 years of relevant working experience in Quality Assurance or Quality Engineering, preferably in a manufacturing environment.
3. Good knowledge and practical experience in Geometric Dimensioning and Tolerancing (GD&T), technical drawing interpretation, and dimensional inspection.
4. Hands-on experience with Optical Gaging Products (OGP) measuring systems, coordinate measuring machines (CMM), or other precision measuring equipment will be an advantage.
5. Familiarity with quality inspection methods, calibration control, non-conformance management, root cause analysis, and corrective action processes.
6. Experience in preparing First Article (FA) inspection reports, PPAP submissions, and customer corrective action reports.
7. Good knowledge of IATF 16949 and automotive quality management requirements will be an added advantage.
8. Strong analytical, problem-solving, communication, and coordination skills.
9. Able to work independently, manage multiple quality issues, and collaborate effectively with cross-functional teams.
10. Proficient in Microsoft Office applications and quality reporting or presentation preparation.