QA Engineer (Outgoing)

Responsibilities:

• Lead the QA technicians in conducting inspections, testing, and reporting quality data of all outgoing products according to established standards, specifications, and procedures.
• Use measurement tools and equipment to verify product dimensions, tolerances, and conformity before shipment.
• Deploy final product quality inspection procedures and ensure compliance effectiveness prior to product release.
• Follow up on quality issues, generate quality reports, collect product quality data, and perform data analysis to ensure outgoing product consistency.
• Establish and implement quality system improvement initiatives and activities specifically for outgoing product control.
• Establish standards and methods for final inspection and shipment release.
• Handle customer complaints related to product quality by conducting root cause analyses, implementing corrective actions, and ensuring customer satisfaction through timely resolutions.
• Address audit findings related to outgoing product inspections and quality controls to ensure compliance with internal and external quality standards.
• Align measurement methods with customers where necessary to ensure mutual agreement on quality expectations.
• Apply process capability, attribute system analysis (Gage R&R), control charts etc., when needed.
• Lead statistical process control (SPC) initiatives and quality data analysis.
• Review and verify supporting documents such as Material Certificates, Certificates of Conformance (CoC), and QA inspection reports before shipment release.
• Apply statistical methods to assess outgoing product quality performance and identify areas for improvement. Contribute to continuous quality improvement by analyzing trends and providing data-driven feedback.
• Supervise and train outgoing QA technicians on proper final inspection techniques, quality standards, and the use of inspection tools to ensure competence in their daily routines.
• Review and improve QA technicians’ efficiency by establishing standard checking methods.
• Proactively identify potential quality risks prior to product shipment and implement preventive measures to safeguard outgoing product quality.
• Chair Material Review Board (MRB) meetings related to outgoing product issues and drive continuous improvement initiatives with team members.
• Set up QA plans for new and revised products, focusing on final inspection requirements, documentation, quality plans, and the necessary equipment, jigs, and fixtures for outgoing inspections.
• Work closely with production, engineering, and shipping teams to resolve quality issues and ensure that all finished products meet established quality standards and specifications before delivery to customers.
• Collaborate with Supplier Quality Engineers on quality issues impacting outgoing products due to supplied parts or materials.
• Work closely with the QA Lead to maintain accurate records of final inspection results, non-conformance reports, and shipment-related documentation.
• Assist the QA Manager in QA resources planning for final inspection activities.
• Oversee inventory control at QA’s Inspection (INS) and Material Review Board (MRB) locations for outgoing products.
• Lead continuous improvement initiatives or projects related to outgoing quality assurance processes.
• Perform other duties as assigned by the superior.

Requirements:

• Degree in Engineering, Quality Management or equivalent; or 3 years of related experience and training in a manufacturing environment; or equivalent combination of education and experience.
• Proficiency in using measuring instruments e.g. calipers, micrometers, gauges.
• Good knowledge of quality control processes and inspection techniques.
• Able to interpret GD&T and familiar with CMM operation.
• Good understanding of ISO9001& ISO13485 Standards.
• Good analytical and problem-solving skills.
• Keen eye for detail and a commitment to excellence.