QA Executive

About the role

Focuses on pre-release lot holding and clearance, finished goods (FG) defect reduction, packaging integrity verification, lot code traceability, shelf-life testing, and customer complaint investigation across manufacturing lines.

Key responsibilities

• Enforce strict finished goods compliance against product specifications and oversee a robust Positive Release Governance (Triple Redundancy) system for all local distribution and export shipments
• Review, verify, and validate analytical and microbiological test results to issue accurate, compliant Certificates of Analysis (CoA) for key customer dispatches and export markets
• Coordinate external accredited lab testing schedules and execute systematic, risk-based sampling plans for regular finished goods monitoring and regulatory compliance
• Manage the in-house retain sample library and drive the ongoing shelf-life testing program (sensory, physical, micro, and rancidity evaluation)
• Perform data reviews and trend analysis using Statistical Process Control (SPC) tools to proactively identify quality deviations and drive continuous improvement initiatives
• Lead technical investigations into customer quality complaints using root-cause analysis methodologies to ensure timely, effective, and verifiable CAPA closure
• Partner with QC, Production, and Maintenance teams to manage real-time line non-conformances and drive cross-functional, systematic RCA-CAPA resolutions
• Maintain, update, and review SOPs, batch release records, and standard quality documentation to ensure complete data integrity and audit compliance
• Provide active support, relief coverage, and cross-functional assistance to other QA, QC, or Food Safety operational areas as assigned during operational surges, audits, or emergencies

About you

• Bachelor's degree in food technology, Chemical Technology, Food Processing, or Chemistry
• 1 to 3 years in finished goods and raw material inspection, process QA in food plants (B.Sc. Food Tech degree trade-off accepted)
• Expertise in allergen control, titration methods, food processing unit operations, GMP, and equipment hygiene verification
• Knowledge in Statistical Process Control, RCA – CAPA Problem-solving
• Strong communication and interpersonal skills
• Detail-oriented with strong analytical and problem-solving skills (RCA/CAPA)
• Ability to demonstrate initiative and work well in a fast-paced environment, able to rotate between local manufacturing sites when required
• Competence to build and effectively manage interpersonal relationships at all levels of the company