QA Lead / Test Manager

Role Purpose Owns end-to-end execution of System Integration Testing (SIT) for Mobile Banking Apps and holds broader quality-oversight responsibility across the full programme, including phases executed by other teams and partner organisations.

Key Responsibilities

• Own the Master Test Strategy and keep it current as programme understanding evolves.
• Chair daily defect triage; own defect severity and root-cause classification discipline.
• Maintain full traceability from source requirement through test case to defect resolution.
• Deliver weekly status reporting with RAG status and top risks to the CTO and Product Owner.
• Lead formal sign-off against Exit Criteria before User Acceptance Testing (UAT) begins.
• Lead UAT execution across business participants from partner organisations, via a dedicated UAT Coordinator.
• Provide quality oversight of programme phases outside direct execution — customer experience review, migration, performance/load testing, security penetration testing, compliance checks, environment stabilisation, and go-live.
• Own selection and ongoing validation of vendor-sourced specialist roles (security, architecture and code review, performance, DevSecOps).
• Chair a weekly cross-phase coordination sync with all phase owners.

Required Qualifications & Experience

• Proven track record leading QA/test management for digital banking, fintech, or large-scale financial-services platforms.
• Experience with concurrent/continuous testing models — testing alongside active development, not gated behind a code-freeze milestone.
• Demonstrated ability to own both hands-on execution and cross-team quality oversight simultaneously.
• Experience managing vendor/contractor relationships for specialist technical roles.

Required Skills & Tools Test management, banking/fintech domain knowledge, stakeholder communication, defect-tracking tooling administration (e.g. Jira), release governance.

What Success Looks Like SIT signs off on schedule with zero open Critical/High defects; UAT completes with clean business sign-off; every downstream phase has current, accurate visibility into SIT's findings.