QA Manager

Role & responsibilities

• Draft quality assurance policies and procedure

• Interpret and implement quality assurance standards

• Evaluate adequacy of quality assurance standards

• Devise sampling procedures and directions for recording and reporting quality data

• Review the implementation and efficiency of quality and inspection system

• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality

• Document internal audits and other quality assurance activities

• Investigate customer complaints and non-conformance issue

• Collect and compile statistical quality data

• Analyze data to identify areas for improvement in the quality system

• Develop, recommend and monitor corrective and preventive actions

• Prepare reports to communicate outcomes of quality activities

• Identify training needs and organize training interventions to meet quality standards

• Coordinate and support on-site audits conducted by external providers

• Evaluate audit findings and implement appropriate corrective actions