QA Manager

About the role

QA Manager role responsible for developing and implementing quality assurance policies, procedures, and inspection standards, and leading quality assurance operations within a manufacturing environment.

Key responsibilities

• Develop and implement quality assurance policies, procedures, and inspection standards.
• Lead and manage the QA team by assigning tasks, coaching team members, and conducting performance reviews.
• Plan and conduct internal audits and inspections to ensure compliance with quality standards.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions.
• Work closely with Production, Engineering, and other departments to ensure product quality requirements are met.
• Handle customer quality issues and complaints, ensuring timely investigation and resolution.
• Monitor product quality, performance, and reliability to meet customer expectations.
• Manage QA resources, including manpower, equipment, and training, to support quality objectives.
• Prepare quality reports and recommend process improvements to enhance product quality and operational efficiency.

About you

• Bachelor's Degree in Engineering, Quality Management, or a related field.
• Minimum 5 years of experience in Quality Assurance or Quality Management within the manufacturing industry.
• Experience in the wire and cable harness industry is an added advantage.
• Good understanding of quality management systems and quality assurance processes.
• Knowledge of ISO standards, Six Sigma, and Lean Manufacturing is preferred.
• Strong leadership, communication, and team management skills.
• Good analytical, problem-solving, and decision-making abilities.
• Proficient in Microsoft Office and report preparation.
• Able to communicate effectively in English and Chinese speaking candidates as candidate will be needed to liaise with US and China Counterparts.