QA Manager

Primary responsibilities:

• Maintain and continuously improve the laboratory Quality Management System in compliance with ISO/IEC 17025 requirements.
• Act as the Management Representative for the laboratory and ensure the effective implementation of quality policies and procedures.

Specific responsibilities:

• Prepare and maintain the laboratory Quality Plan to ensure compliance with quality management requirements.
• Compile, review, and maintain the Quality Assurance (QA) Manual and approve quality-related procedures and documentation.
• Manage and coordinate quality surveillance activities, including internal audits, quality reviews, quality improvement initiatives, and corrective action programs, in collaboration with the QHSE Manager.
• Recommend, develop, and contribute to quality-related training programs to enhance staff competency and quality awareness.
• Coordinate and facilitate all third-party quality assessments, audits, and accreditation activities.
• Manage and respond to client quality assurance enquiries, requests, and correspondence.
• Advise operational management on quality management systems, quality requirements, and compliance matters.
• Represent the company at relevant trade, industry, standards, and professional association meetings on quality-related matters.
• Provide guidance and support for new test method development and validation activities.
• Undertake any other duties or responsibilities as assigned by the immediate supervisor from time to time.

Requirements:

• Degree in Chemistry related field.
• 5 years quality assurance / management experience in handling gas/petrochemical products.
• Able to coordinate and motivate a team towards a common goal
• Able to maintain highest quality standard all the time
• Able to maintain good turn around time (TAT) and on time delivery (OTD)
• Technical knowledge and experience in related field and in using quality management methods and tools
• Able to work independently and to coordinate several activities simultaneously
• Able to interact with all levels of management, suppliers and clients
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively; able to make tough calls
• Works well under pressure, challenges status quo
• Applies judgment and acts according to the SGS standards of ethics and integrity
• Knowledge of ISO systems and procedures
• Proficient in statistical and analytical reporting
• Knowledge of computing skills and able to generate graphs/charts