QA / QC ENGINEER

About the role

Manage and oversee all activities related to Quality Assurance and Quality Control, including Document Control Center operations, customer complaint response, and quality improvement initiatives across project management, production, and warehouse functions.

Key responsibilities

• Manage and oversee all activities related to Quality Assurance and Quality Control
• In-charge of Document Control Center (DCC) - ensuring changes in manual, procedures and forms are well updated and distributed, and proper upkeep of ISO documents according to retention periods
• Respond to customer complaints and lead team in problem solving and quality improvement plans between project management, Production & Warehouse and customer
• Review and support sample inspection and perform QA job periodically to ensure good quality control
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality to make improvements and achieve better customer satisfaction
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards
• Identify key KPIs for product quality
• Prepare and present reports and metrics to Management
• Attend to ad-hoc tasks and be a team player

About you

• Bachelor's Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline
• Familiar with ISO9001 Standards

Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities