QA ServiceNow

Service Now QA:

We need people for ServiceNow QA having exp. in CMDB & Data hygiene,

Key Responsibilities

• Design, develop, and execute test cases, test scripts, and regression test suites for ServiceNow applications.
• Validate standard ServiceNow modules and custom/bespoke workflows developed on the platform.
• Perform functional, integration, regression, and end-to-end testing of ServiceNow solutions.
• Test ServiceNow integrations with external systems and third-party applications.
• Validate workflow automation, Flow Designer implementations, business rules, and configured applications.
• Identify, document, track, and verify defects through resolution.
• Prepare and maintain test plans, test cases, test evidence, and other QA documentation.
• Collaborate with developers, business analysts, and stakeholders to ensure quality deliverables.
• Support User Acceptance Testing (UAT) activities and production release validation.
• Participate in requirement reviews and provide feedback from a testing perspective.

Key Skills & Expertise:

• Strong knowledge of CMDB and Data Hygiene
• ATF (Automated Test Framework) hands-on automation experience is a must
• ServiceNow Platform fundamentals
• Asset Management
• Compliance & Auditing
• Access & Security Controls
• Integrations with third-party applications
• Experience with upgrades and clone activities