QA Specialist 质量专员

该职位来源于猎聘 Job Responsibilities:

• Responsible for daily QA operation and trouble-shooting; coordinate with different parties to organize quality events as requested, especially urgent requests; act as the contact to provide technical support for QA activities such as factory assessment and inspection. - 负责日常QA运营与问题排查；协调各方按需组织质量活动（尤其是紧急需求）；作为对接人，为工厂审核、检验等QA活动提供技术支持。
• Handle daily 3P quotation review and benchmarking as applicable; review factory assessment/inspection reports and follow up the disposition with the support of supervisor or management; organize and maintain quality data resources, share good practices, and provide guidelines and supervision with QA Administrative Assistant teammates. - 按要求处理日常三方报价审核与对标；在主管或管理层支持下复核工厂审核/检验报告并跟进处置；组织维护质量数据资源、分享良好实践，并与QA行政助理同事共同提供指引与督导。
• Coordinate quality activities/projects with internal teams, 3rd parties, vendors or factories to ensure they are organized as requested and executed as per QA's requirement; track vendor and 3rd party service provider performance and monitor program progress. - 与内部团队、第三方、供应商或工厂协调质量活动/项目，确保按要求组织并按QA要求执行；追踪供应商与第三方服务商表现并监控项目进度。
• Identify abnormal phenomena and potential risks, raise awareness and seek for solutions; communicate with and guide 3rd party service providers and, together with the Product Engineer team, guide vendors to do continuous improvement. - 识别异常现象与潜在风险，提升意识并寻求解决方案；沟通并指导第三方服务商，并与产品工程师团队共同指导供应商开展持续改进。
• Be familiar with every detail of the responsible QA operation processes and databases, act as the operation backup if needed, and provide trainings to QA new comers for the respective QA function. - 熟悉所负责QA运营流程与数据库的每一处细节，必要时承担运营补位，并为QA新入职人员提供对应职能培训。
• Proactively identify gaps, difficulties or processes needing improvement in daily operation, escalate to upper management and seek for solutions as preventive and process improvement; carry out project management for operation process efficiency or quality activities effectiveness. - 主动识别日常运营中的缺口、难点或待改进流程，上报高层管理并寻求预防性与流程改进方案；以提升运营流程效率或质量活动有效性为目的开展项目管理。
• Summarize, analyze and report QA data such as factory assessment, inspection and testing records, and share with internal and cross-function teams as needed for information sharing and follow up. - 汇总、分析并报告工厂审核、检验与测试记录等QA数据，按需与内部及跨职能团队共享，用于信息同步与后续跟进。
• Under the leadership of the QA management team, develop and share QA reports to internal and external users on a regular basis; develop automatic information transferring and sharing method to improve daily work efficiency. - 在QA管理团队带领下，定期编制并向内外部用户共享QA报告；开发自动化信息传递与共享方式，提升日常工作效率。
• Provide the business requirement of the relative QA function to the system development team; support the relative function user acceptance test of the quality management information system. - 向系统开发团队提供相关QA职能的业务需求；支持相关职能对质量管理信息系统的用户验收测试。
• Monitor the system status and guide QA Administrative Assistant in daily maintenance after on-boarding; define improvement opportunities and raise awareness. - 上线后监控系统状态，指导QA行政助理开展日常维护；识别改进机会并提升相关意识 Qualifications:
• Bachelor’s Degree and 2+ years of experience in QA related function. - 本科及以上学历，2年以上QA相关职能工作经验。
• Familiar with the general quality requirement and operation procedure. - 熟悉通用质量要求与运营流程。
• Familiar with data summary and analysis tools operation such as MS Excel. - 熟悉数据汇总与分析工具的操作，如 MS Excel。
• Strong oral and written communication skills with fluent English and local language. - 具备较强的口头与书面沟通能力，英语及当地语言流利。
• Good communication skills and driving collaboration. - 具备良好的沟通能力，善于推动协作。
• Organized, accurate and detail-oriented. - 做事有条理、准确，且注重细节。
• Teamwork approach and good interpersonal skills with different offices. - 具备团队合作精神，能与不同办事处保持良好的人际沟通。