QA Supervisor

Job Responsibilities

• Supervise and coordinate daily Quality Assurance activities across production processes.
• Ensure implementation of GMP, HACCP, SSOP, and Food Safety Management System in accordance with company standards.
• Monitor production processes to ensure compliance with established quality and food safety requirements.
• Lead investigation of quality deviations, non-conformities, and customer complaints, including root cause analysis and corrective/preventive actions.
• Coordinate and follow up on CAPA (Corrective and Preventive Action) implementation.
• Conduct and support internal audits, external audits, and customer audits.
• Ensure proper implementation and maintenance of QA documentation, procedures, work instructions, and quality records.
• Monitor product quality through inspection, verification, and process monitoring activities.
• Coordinate with Production, QC, R&D, Warehouse, Engineering, and other related departments to resolve quality and food safety issues.
• Prepare and analyze periodic QA and food safety reports for management.
• Supervise, develop, and evaluate QA team members to ensure effective execution of quality activities.
• Drive continuous improvement initiatives related to quality, food safety, and process compliance.

Qualifications

• Minimum Bachelor’s Degree (S1) in Food Technology, Food Science, Biology, Chemistry, or related fields.
• Minimum 3 years of experience in Quality Assurance, preferably in food manufacturing / FMCG / food processing industry.
• Mandatory experience in a supervisory role or experience leading a QA team.
• Strong knowledge of GMP, HACCP, SSOP, Food Safety, and Quality Management Systems.
• Familiar with Halal, BPOM, ISO 22000/FSSC 22000, BRCGS, or other relevant food safety standards is highly preferred.
• Experienced in handling internal/external audits, non-conformities, CAPA, and quality documentation.
• Strong analytical, problem-solving, and decision-making skills.
• Good leadership, communication, and coordination skills.
• Detail-oriented, proactive, and able to work effectively in a fast-paced manufacturing environment.
• Willing to work in Daan Mogot, Jakarta Barat.