QA Technician

Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant and Alpina. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

SUMMARY

The QA Technician is responsible for inspecting, testing and evaluating watches and completed repairs to ensure they meet quality standards and specifications.

RESPONSIBILITIES

• Performs visual inspections of watches and other product types to assess cosmetic appearance and functionality.
• Identifies imperfections and accurately documents findings.
• Tests watch functions and records results.
• Works with Quality Management on inspection standards and changes to processes.
• Performs minor adjustments to products as needed.
• Ensures all completed work meets established quality standards and specifications.
• Maintains a clean and efficient work area, as well as contributes to the overall cleanliness of the department.
• Other duties as assigned

QUALIFICATIONS

• A high school diploma and a minimum of three years’ experience as a Watch Technician or equivalent combination of education and experience.
• Ability to work under pressure in a busy & fast paced environment.
• Ability to maintain a quick and efficient workflow, while meeting quality standards.
• Basic computer knowledge for reporting, tracking repairs, and managing daily tasks.
• Strong communication and teamwork skills.
• Exceptional attention to detail.
• Willingness to learn.

EEOE

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person