QA Technician

QA Technician - 2nd Shift

Location: Romeoville, IL

Schedule: 2nd Shift, Monday-Friday, 4:00 PM - 12:30 AM, Full time, OT may be required based on business needs

Compensation: $22.00-$26.00 per hour plus $1.50/hour shift differential plus generous benefits and PTO (see below for details)

Training: Training provided for candidates who are mechanically inclined and excited about learning!

About SATO America

At SATO America, LLC, our mission is to create new value for our customers through products and services of superior quality and to contribute toward a better and more sustainable world.

For more than 80 years, SATO has fostered a culture of professionalism and customer-centric innovation with an unchanging mission of creating value for customers that, in turn, contributes to a more sustainable world.

We are seeking a detail-oriented and quality-focused QA Technician to join our manufacturing team in Romeoville, Illinois. This is an excellent opportunity for someone who enjoys hands-on work, problem-solving, and ensuring products meet the highest quality standards. Candidates with mechanical aptitude, manufacturing experience, or an interest in quality assurance are encouraged to apply.

What You'll Do

As a QA Technician, you'll play a critical role in supporting manufacturing operations and ensuring product quality. You will:

• Perform incoming, in-process, and final product inspections.
• Conduct visual, dimensional, mechanical, and performance testing.
• Verify products meet customer, engineering, and internal specifications.
• Document inspection findings and communicate quality concerns.
• Assist with troubleshooting quality issues and root cause investigations.
• Operate and maintain inspection and laboratory equipment.
• Support calibration, maintenance, and validation of testing equipment.
• Review Certificates of Conformance (COCs), Certificates of Analysis (COAs), and supplier documentation.
• Participate in corrective actions, preventive actions, and continuous improvement efforts.
• Support ISO 9001 quality system compliance and audit readiness.
• Partner closely with Production, Engineering, Supply Chain, and Quality teams to drive operational excellence.

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• Ability to read and interpret engineering drawings and specifications.
• Experience using precision measuring tools and inspection equipment.
• Proficiency with Microsoft Excel and Microsoft 365.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to work independently and as part of a team within a manufacturing environment.
• Ability to work safely on the production floor while wearing required PPE.

Preferred Qualifications

• Manufacturing quality, inspection, laboratory, or production experience.
• Familiarity with ISO 9001 quality systems.
• Experience with NCRs, CAPAs, First Article Inspections (FAIs), and quality documentation.
• Experience with ERP/MRP systems (Oracle preferred).
• Knowledge of SPC, Lean Manufacturing, Six Sigma, or related quality methodologies.
• Associate degree in Quality Management or related field.

Great Candidates Will Also Have

• Strong mechanical aptitude.
• Curiosity and willingness to learn.
• Experience working in manufacturing, assembly, maintenance, or technical environments.
• A passion for problem-solving and continuous improvement.

Work Environment

This role is based in both an office and manufacturing setting, with significant time spent on the production floor conducting inspections and supporting operations. Candidates should be comfortable standing, walking, bending, and lifting up to 50 pounds as needed. PPE is required while working in production areas.

Why Join SATO?

SATO offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

HealthWellness

• Medical, dental, and vision coverage.
• Domestic partner coverage available.
• Company-paid life insurance, AD&D, short-term disability, and long-term disability.
• Health Savings Account (HSA) with employer contribution.

Time Away

• 10 company-paid holidays.
• 15 days of accrued vacation.
• 6 accrued personal days annually.

Financial Security

• 401(k) with company match.
• Immediate vesting after eligibility requirements are met.

Professional Growth

• Career development opportunities.
• Employee Assistance Program.
• Referral bonus opportunities.

Build Quality. Drive Excellence. Grow Your Career.

If you're detail-oriented, mechanically inclined, and excited to build a career in manufacturing quality, we'd love to hear from you. Apply today and become part of a company committed to innovation, customer success, and creating a more sustainable future.