QA - VPL Associate Analyst

About the role

The Quality Assurance (QA) team at Visa Payments Limited conducts QA sampling on compliance operational functions and associated procedures. QA plays a pivotal role in providing oversight and assurance to senior stakeholders in terms of how procedures are being utilized, developing and improving underlying procedures through regular sampling and supporting procedure users in identifying development needs and validating the quality of procedural adherence.

Key responsibilities

• Undertake QA checks across multiple Compliance frameworks, providing feedback to Compliance Managers, workstream leads and the Senior Manager, Quality Assurance as to the effectiveness of the procedure reviewed

• Maintain up to date on internal and external procedures associated with QA sampling, procedural changes and rationales

• Propose remediation in instances where procedures have not been followed effectively

• Assist in engaging with relevant internal and external stakeholders, including other functions and departments

• Identify and internally escalate actual or suspected financial crime incidents, in addition to identifying any other risks to the business

• Keep up to date with compliance legislation and regulation, in particular, relevant money laundering and payment service regulations

• Projects you will be a part of:

  • Shaping and developing VPL operations through sampling reviewing cases against procedures.
  • Contributing to and developing the VPL QA function.
  • Cross training opportunities to learn additional QA workstreams for other acquired entities, VGSI and Visa Core.
  • Act as a catalyst for change and an ambassador for improvement in performance and quality.

  Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Associate: 2 or more years of work experience

What you will need:

• A minimum of 2+ years of operational experience in a Quality Assurance (QA) role within a regulated payment or financial institution entity
• Knowledge and understanding of payments, foreign and/or regulatory compliance
• Excellent organization, written and oral communication skills
• Granular attention to detail, with a strong ability to think laterally, pragmatically and problem solve- Excellent self-starter, motivated individual who is also a strong team player
• Works well under pressure
• Skilled at assessing, analyzing and presenting management information

What will also help:

• A relevant graduate degree or equivalent professional qualification/s (ICA AML, Compliance and/or relevant compliance Diploma)
• Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments