QA with Google CES

Hi,

Greetings from Enterprise Solutions!

Please find the below job description and let know your thoughts.

Role: QA with Google CES

Location: Plano, TX, USA (ONSITE)

Duration: 12+ months contract

Pay Range: $50-$55/Hour

Work Mode: ONSITE (3 days / Week)

Job Summary:

• This engagement focuses on defining test plans and quality criteria, executing manual and automated testing, analyzing quality metrics, and partnering with engineering and product teams to improve product quality within defined product areas.
• Unlike a Software Quality Engineer, this role emphasizes test analysis, process, and quality assurance — including test planning, defect analysis, and quality metric reporting — alongside test execution.
• The engagement supports quality for the Google CES Voice (Dialogflow CX) Strategic Engine migration, including functional, NLU/intent-matching, UAT/BUAT, and regression testing across billing/payments, appointments, and outage flows.

Responsibilities:

• Design and maintain test plans, test cases, and quality acceptance criteria

• Execute manual and automated test cases across assigned products

• Execute Spanish-language and bilingual test cases to validate call-flow behavior and NLU/intent matching

• Analyze defect trends, root causes, and quality metrics, surface patterns to engineering

• Maintain test artifacts and documentation in Confluence, Lucid (call-flow documentation), and Jira

• Run user acceptance testing (UAT) cycles with product and business stakeholders

• Validate releases meet quality and acceptance criteria before deployment

• Partner with development teams during defect triage and resolution

• Drive process improvements to test coverage, quality reporting, and release readiness

• Contribute to test automation efforts in partnership with Software Quality Engineers

• Provide recommendations and implement improvements to test practices, tools, and frameworks based on observed needs

• Interested?

If this opportunity aligns with your experience and career goals, please send your updated resume to [email protected].

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Note: We are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.

Thanks, and regards!!

Vijay Kumar