QA&QC Supervisor

Job Overview

     QA & QC Supervisor will oversee the quality assurance and quality control processes to ensure that all skincare products meet the highest standards of quality and compliance. This role involves supervising the QA/QC team, developing and implementing quality procedures, and working closely with other departments to maintain and improve product quality.

Roles & Responsibilities

• Perform product & sampling inspection procedures for incoming goods (Finished Goods & Merchandize products) with the inventory department, ensuring product quality in accordance with QA/QC protocols within the given timeframe prior to distribution and/or launch.
• Study the feasibility of production and collaborate with the procurement department to verify and audit potential OEM, suppliers, partners (both local and overseas) to match with NPD requirements.
• Review, approve and record all supporting documents relating to product quality, including import/export documents, product specifications/SDS/COA upon receiving, product claims on label in compliance to regulation & FDA, licenses, pre-production samples, and/or other relevant information.
• Establish standards for materials, production processes, and product quality.
• Able to propose and implement contingency solutions in the event of an unexpected ADHOC situation due to product quality issues/defects.
• Coordinate and monitor closely with cross functional team to reduce customer complaints.
• Oversee routine testing and inspection of raw materials, in-process products, and finished goods.
• Investigate and resolve any quality issues or defects.
• Other relevant tasks assigned.

Qualifications

• Bachelor's or master’s degree in Cosmetic Science, Science, or related fields.
• Minimum 2-5 years of experience in QA/QC in product manufacturing processes.
• Knowledge and experience in standard manufacturing/internal audit within the cosmetics industry is highly desirable.
• Proficient in written and spoken English, Chinese language is highly desirable.
• Flexible and agile to time restraints and/or changes.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a strong commitment to accuracy.

Benefits

• Health & Life Insurance (OPD+IPD+ER) (Get the right to leave after passing the probationary period.)
• Birthday Leave 1 Day
• Personal Leave
• Annual Leave (10 Days)
• Sick Leave
• Public Holiday not less than 13 days.
• Free INGU Products [Core product routine only].
• 50% Discount for products other than the Core product routine.
• Traveling Expenses (Actual).
• SSO
• Friday snacks.
• Workshop and training with industry leaders and professionals.
• Annual bonus based on performance.
• INGU Library.
• INGU Clinic: Monthly One-on-one with Managing Directors
• Outing.
• Basket for visiting the sick.
• Funeral Allowance.
• Marriage Gift.
• Newborn’s Gift.

Working duration

Monday - Friday (Flexible Time)

• You can start work between 8:00 - 10:00 AM and work for a total of 9 hours (including breaks).