QA/QC & Product Development Executive

About the role

Establish, update, monitor and sustain effective implementation of the plant's Food Safety and quality system, including ISO 22000, ISO 9001, HACCP, Organic, Kosher and Halal Management Systems and the respective PRP prerequisite programs, that is certified by 3rd party certification bodies. Support QM lead to manage risk assessment and verify preventive and corrective actions under Risk Management for effective execution of Food Safety and Quality System.

Key responsibilities

• Raise and follow up CAR internally and externally to include food safety and quality non-conformance, as well as complaint issues. Follow-up and ensure timely closed out of complaint investigation reports and nonconformance.
• Conduct internal audit activities, to verify operation activities meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirement periodically.
• As Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure, maintain record keeping.
• Foster cross-functional collaboration within the company and partnership with suppliers and customers to solve quality and food safety issues in ingredients, materials, products and packaging.
• Co-ordinate, control and verify Food Safety related Change Management on system.
• Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff.
• Liaise with government agencies / certification bodies, i.e. SFA, HPB, MUIS, on all matters on product registration or plant certification information.
• Execute quality functions, including incoming raw material quality, production deviation management (in process QC checks), finished product testing that meet product specification, as well as statutory and regulatory requirements and non-conformance trouble-shooting.
• Monitor the quality standards (Environment, Sanitation & Hygiene) to ensure production of quality products.
• Establish, update and maintain product formulation and specification, verify nutritional information of new or modified product; conduct sensory and testing for shelf life for new / market products.

About you

• Degree/ Diploma holder in Food Technology, Food Science or related fields.
• Minimum 3 years working experience, QA/QC in relevant industry is added advantage.
• Familiar with ISO standards for Quality and Food Safety, ie QMS 9001, FSMS 22000, HACCP, PRPs e.g. 5S, GMP.
• Capable to collect data, analyze statistically, propose actions for KPI improvement.
• Have strong written and oral communication skills and the ability to interface with individuals at all levels and functions of the business.
• Work well in teams with others from diverse organizational functions and backgrounds as both a leader and an individual contributor.
• Work independently with minimal guidance required, i.e. good time management planning/organization and decision-making skills.
• Bilingual – English/Mandarin beneficial.