QAQC Executive

QA/QC Executive

Thermal Insulation | Rubber Insulation Manufacturer
Public-listed manufacturer with over 30 years of industry establishment

This position will be based at our new premise located in Pulau Carey.

Key Responsibilities

• Support the QAQC Manager in planning, implementing, and maintaining the company's Integrated Management System (IMS) in accordance with ISO 9001:2015, ISO 14001:2015, and other relevant standards
• Develop, review, and update product specifications, testing protocols, and quality assurance procedures
• Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.)
• Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
• Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
• Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
• Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities
• Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained
• Review, approve, and monitor product samples and testing processes to maintain product reliability and quality
• Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications
• Ensure all product certifications, licenses, and renewals are completed before expiration dates
• Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives
• Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving

Job Requirements

• Diploma/Bachelor's degree in engineering, Quality Management, Manufacturing, or a related discipline

• Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred)

• Fresh graduates encouraged to apply

• Strong understanding of ISO 9001:2015, ISO 14001:2015, and other relevant standards (RoHS, Green Building certification, FM Approval, and others is an advantage)

• Knowledge of calibration, testing equipment, and laboratory procedures

• Familiar with legal and regulatory requirements related to product quality and safety

• Strong problem-solving, analytical, and decision-making skills

• Proficiency in MS Office and quality management software/tools

Personal Attributes

• Excellent communication and interpersonal skills
• Detail-oriented, systematic, and able to work under pressure
• Strong commitment to continuous improvement and teamwork