QAQC Executive/Senior QAQC Executive

Job Purpose

To manage and support the company’s Quality Assurance, Quality Control, and Quality Management System (QMS) activities to ensure product quality, customer satisfaction, and compliance with ISO requirements. The role requires a hands-on person who can establish, maintain, and improve quality systems in a manufacturing environment.

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Key Responsibilities

1. Quality Management System (QMS) & ISO Documentation

• Develop, implement, and maintain ISO/QMS documentation, including Quality Manual, procedures, SOPs, work instructions, forms, and quality records.
• Establish and improve quality systems to ensure compliance with ISO requirements and customer expectations.
• Manage document control, including document revision, approval, distribution, and record retention.
• Prepare and maintain quality documents required for ISO certification, customer audits, and internal requirements.

2. Audit & Compliance Management

• Coordinate and support ISO certification audits, customer audits, and internal audits.
• Conduct process audits, product audits, and manufacturing quality audits.
• Prepare audit reports and follow up on corrective and preventive actions (CAPA).
• Ensure compliance with customer-specific requirements and quality standards.

3. Quality Assurance & Quality Control

• Monitor and ensure products meet customer specifications and quality requirements.
• Establish inspection standards, inspection methods, and quality control procedures.
• Perform incoming, in-process, and final inspections where required.
• Investigate customer complaints, internal defects, rejection, and quality issues.
• Perform root cause analysis and implement corrective actions.
• Monitor scrap, rework, rejection trends, and drive quality improvement activities.
• Ensure measuring equipment is calibrated and properly maintained.

4. Production & Process Quality Improvement

• Work closely with Production, Purchasing, and other departments to resolve quality issues.
• Support new tooling/product development and ensure quality requirements are achieved.
• Improve manufacturing processes to reduce defects and improve efficiency.
• Promote quality awareness among operators and production teams.

5. Reporting & Team Support

• Prepare quality performance reports and provide updates to management.
• Provide guidance and training to QC inspectors and production personnel on quality requirements.
• Maintain proper quality records and ensure timely submission of customer quality reports.
• Perform other quality-related duties assigned by management.

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Job Requirements / Qualification

• Diploma or Degree in Engineering, Quality Management, Manufacturing, or related field.

• Minimum 5 years of QA/QC experience in manufacturing industry (automotive, stamping, tooling, machining, or metal fabrication preferred).

• Hands-on experience in ISO 9001 / IATF 16949 Quality Management System.

• Experience in developing ISO documentation and preparing for certification/customer audits.

• Knowledge in quality tools such as:

  • 8D Problem Solving
  • 5 Why Analysis
  • Fishbone Analysis
  • SPC
  • MSA
  • Control Plan
  • FMEA

• Good understanding of manufacturing processes and inspection requirements.

• Strong problem-solving skills and ability to work independently.

• Good communication skills and able to coordinate with different departments.

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Salary

Salary will be commensurate with qualifications, experience, and technical capability.