QAQC Manager

Key Responsibilities:

• Manage and maintain the Quality Management System (QMS) and ensure compliance with ISO 9001, customer, regulatory, and industry requirements.
• Handle customer complaints, lead Root Cause Analysis (RCA) and ensure timely implementation of corrective and preventive actions (CAPA).
• Oversee product and process quality, inspections, testing, NPI quality reviews, and manufacturing quality controls.
• Manage non-conforming products/materials, deviations, concessions, and product release decisions.
• Manage supplier and raw-material quality, including supplier evaluations and improvement.
• Lead internal and external audits, including certification, customer, and regulatory audits.
• Develop quality training and ensure employees are competent in quality procedures.
• Manage certification and regulatory compliance.
• Oversee quality decisions involving slow-moving and obsolete inventory.
• Lead continuous improvement and operational excellence initiatives.
• Establish quality systems and processes for a new/start-up manufacturing environment and provide quality input to new projects.

Requirements:

• Bachelor’s Degree in Engineering, Quality Management, Manufacturing Industrial Engineering, or a related field.
• Minimum 5 years working experience in Quality Assurance/Quality Management, preferably in semiconductor or manufacturing environments.
• Experience with QMS (ISO 9001), certification audits, customer complaints, RCA, CAPA, SPC, and continuous improvement programs.
• Strong leadership, supervisory, communication, analytical, and problem-solving skills.
• Ability to lead cross-functional teams and projects.
• Mandarin, English, and Bahasa Malaysia proficiency - Mandarin is essential, for communication with China, both written and verbal.